【正文】 .................................................................................................................... 79 十八、公司員工介紹客戶管理辦法 ............................................................................................................................................................................... 80 十九、拓展部和銷售部在銷售業(yè)務(wù)中的分工和 傭金分配 ................................................................................................................................................ 81 基本原則 .................................................................................................................................................................................................. 82 團(tuán)購規(guī)定 .................................................................................................................................................................................................. 82 （ 1）限制性規(guī)定 ................................................................................................................................................................................................... 82 （ 2）分工 ............................................................................................................................................................................................................. 82 （ 3）團(tuán)購成交的傭金分配 ..................................................................................................................................................................................... 83 （ 4）團(tuán)購客戶的認(rèn)定 ............................................................................................................................................................................................ 84 散客推介 .................................................................................................................................................................................................. 84 二十、 銷售部關(guān)于設(shè)立“客戶服務(wù)熱線”的規(guī)定 .......................................................................................................................................................... 88 功能 ......................................................................................................................................................................................................... 88 目的 ......................................................................................................................................................................................................... 88 措施 ......................................................................................................................................................................................................... 89 二十一、銷售代理中的工作界面和工作流程 ................................................................................................................................................................. 89 房地產(chǎn)智庫 房地產(chǎn)智庫 乙方權(quán)限 .................................................................................................................................................................................................. 90 乙方責(zé)任 .................................................................................................................................................................................................. 92 銷售事務(wù)工作界面劃分 ............................................................................................................................................................................. 93 二十二、銷售業(yè)務(wù)流程及工作規(guī)范 ............................................................................................................................................................................... 94 接待 ......................................................................................................................................................................................................... 94 項(xiàng)目講解 .................................................................................................................................................................................................. 94 成交洽談 .................................................................................................................................................................................................. 95 認(rèn)購手續(xù) .................................................................................................................................................................................................. 96 付 款 ......................................................................................................................................................................................................... 96 簽署《商品房買賣合同》和按揭合同 ........................................................................................................................................................ 97 二十三、特殊業(yè)務(wù)審批權(quán)限及流程 ............................................................................................................................................................................... 99 臨定 ......................................................................................................................................................................................................... 99 預(yù)留： ....................................................................................................................................................................................................101 保留： ....................................................................................................................................................................................................101 退房： .........................................................................................................................................................