d4-產生sixsigma專案構想-文庫吧在線文庫
【正文】 stry that need response? Counter petitive strategies? Where are we behind Competition? Customer Surveys Focus Groups Product Returns Benchmark Studies Trade Business Articles Feedback from Sales People Market Share Trends Competitive Studies Business Metric Examples External Sources Areas where Customer Challenges to Meeting Business Objectives What are Barriers to Strategic Objectives? New Acquisitions Needing Integration? Are New Products or Services being Launched Balanced Scorecard Annual Goals Objectives Major Delays Business Level Metrics vs. Goals New Acquisition Business Level Metrics New Product Launch History Cycle time Vendor Performance Metrics Cost Trends Structure Inventory Trends CTQ Flow Down Business Metric Examples Internal External Sources Internal Sources Internal Sources Voice of Process
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