【正文】 s that are not responsible for the design of any product supplier to any customer subscribing to this document) is a necessary condition for registration to QS9000. Registration to ISO 9001, however, may not be sufficient for the panies using QS9000, since this document contains additional requirements for these panies. Subcontractor third party registration to QS9000 is not required by Chrysler, Ford or General Motors at this time. Suppliers and subcontractors shall deploy QS9000 as appropriate. Any pany may require QS9000 registration of its suppliers, regardless of the pany39。 該品質(zhì)政策必頇相關(guān)於供應(yīng)商之組織目標(biāo)與顧客需求與期望。 備註 : 建議負(fù)有品質(zhì)責(zé)任的人員 , 如需處理品質(zhì)問(wèn)題時(shí) , 可被授予停止生產(chǎn)的權(quán)限 . b) 鑑定並記錄任何有關(guān)產(chǎn)品、流程及品質(zhì)系統(tǒng)的問(wèn)題 。 NOTE 5: The responsibility of a management representative may also include liaison with external parties on matters relating to the supplier39。 Management Review This Management Review requirement shall include all elements of the entire quality system, not only those specifically required in other elements (. ). NOTE: Management Review should be conducted with a multidisciplinary approach (see Glossary). 管理審查 本項(xiàng)管理審查應(yīng)包括整體品質(zhì)系統(tǒng)的所有要項(xiàng)，而非僅限於如 (預(yù)防行動(dòng) )要項(xiàng)中所特別指定者。 追蹤﹐檢討﹐更新及修訂計(jì)劃的方法應(yīng)以明文規(guī)定﹐以確保該計(jì)劃在整體組織中被適當(dāng)?shù)呢瀼嘏c溝通。顧客滿(mǎn)意的趨勢(shì)以及顧客不滿(mǎn)意的主要指標(biāo)，應(yīng)書(shū)面記載且具客觀(guān)資訊予以證實(shí)。 Quality System Procedures The supplier shall a) prepare documented procedures consistent with the requirements of this International Standard and the supplier39。供應(yīng)商應(yīng)適當(dāng)考量下列活動(dòng)以達(dá)成產(chǎn)品、專(zhuān)案或合約的規(guī)定要求 : a) the preparation of quality plans。 g) the clarification of standards of acceptability for all features and requirements, including those which contain a subjective element。s quality system. 備註 8: 上述之品質(zhì)計(jì)畫(huà) [參閱)]其形式可以構(gòu)成供應(yīng)商品質(zhì)系統(tǒng)之適當(dāng)書(shū)面程序?qū)φ盏姆绞奖硎尽? f) 在產(chǎn)品實(shí)現(xiàn)的各適當(dāng)階段鑑定其適切的驗(yàn)證 。 QS9000 3rd Edition 19981013 Page 13 c) ensuring the patibility of the design, the production process, installation, servicing, inspection and test procedures and the applicable documentation。 Quality Planning The supplier shall define and document how the requirements for quality will be met. Quality planning shall be consistent with all other requirements of a supplier39。s business plan shall include: ? technology roadmaps, ? wafer fabrication/processes ? assembly/packaging ? obsolescence QS9000 3rd Edition 19981013 Page 11 ? quality roadmaps, and ? product development roadmaps. Whenever product or technology obsolescence plans are developed or updated which affect any parts previously purchased by a customer, that customer shall be notified of the obsolescence plans. TL9000 Requirements Management Responsibility Element Quality Policy Quality Objectives Objectives for quality shall include targets for the TL 9000 metrics defined in the TL 9000 Quality System Metrics handbook. CNOTE A: Management with executive responsibility should demonstrate their active involvement in long and shortterm quality planning.QS9000 3rd Edition 19981013 Page 12 品質(zhì)系統(tǒng) Quality System Element General The supplier shall establish, document and maintain a quality system as a means of ensuring that product conforms to specified requirements. The supplier shall prepare a quality manual covering the requirements of this International Standard. The quality manual shall include or make reference to the quality system procedures and outline the structure of the documentation used in the quality system. NOTE 6: Guidance on quality manuals is given in ISO 10013. 概述 供應(yīng)商應(yīng)建立與維持一個(gè)書(shū)面化的品質(zhì)系統(tǒng)做為確保產(chǎn)品符合規(guī)定要求的手段。並以此與競(jìng)爭(zhēng)者和 /或適當(dāng)企業(yè)標(biāo)竿來(lái)比較。 這個(gè)計(jì)劃通?？赡馨铝羞m用項(xiàng)目： ? 市場(chǎng)相關(guān)的事務(wù) ? 財(cái)務(wù)規(guī)劃與成本 ? 企業(yè)成長(zhǎng)預(yù)期 ? 工廠(chǎng)／設(shè)施計(jì)劃 ? 成本目標(biāo) ? 人力資源開(kāi)發(fā) ? 研發(fā)計(jì)劃 , 企劃 , 專(zhuān)案及其適當(dāng)?shù)呢?cái)源 ? 預(yù)期銷(xiāo)售成果 ? 品質(zhì)目標(biāo) ? 顧客滿(mǎn)意計(jì)劃 ? 內(nèi)部品質(zhì)和作業(yè)績(jī)效的主 要指標(biāo) ? 安全衛(wèi)生及環(huán)保議題 Goals and plans should cover shortterm (12 years) and longerterm (3 years or more). The goals and plans should be based on analysis of petitive products and on benchmarking inside and outside the automotive industry and the supplier?s modity. Methods to determine current and future customer expectations shall be in place. An objective process shall be used to define the scope and collection information, including the frequency and methods of collection. Methods to track, update, revise, and review the plan shall be documented to ensure that the plan is followed and municated throughout the anization as appropriate. 目標(biāo)和計(jì)劃頇包含短程 (12年 )和長(zhǎng)程 (3 年或以上 )。 NOTE: Typical functions to be included are: ? Engineering/Technical ? Manufacturing/Production ? Industrial Engineering ? Purchasing/Materials Management ? Quality/Reliability ? Cost Estimating ? Product Service ? Management Information Systems/Data Processing ? Packaging Engineering ? Tooling Engineering/Maintenance ? Marketing and Sales ? Subcontractors, as necessary 備註： 典型的組織機(jī)能包括： ? 工程／技術(shù) ? 製造／生產(chǎn) ? 工業(yè)工程 ? 採(cǎi)購(gòu)／物料管理 ? 品質(zhì)／可靠度 ? 成本預(yù)估 ? 產(chǎn)品服務(wù) ? 管理資訊系統(tǒng)／資料處理 ? 包裝工程 ? 工模具工程／保養(yǎng) ? 市場(chǎng)及行銷(xiāo) ? 分包商 (必要時(shí)） Information to Management Management with responsibility and authority for corrective action shall be promptly informed of products or processes which bee nonpliant with specified requirements. 通知管理階層 當(dāng)產(chǎn)品或製程無(wú)法符合特定要求時(shí) , 該項(xiàng)資訊應(yīng)迅即通知負(fù)責(zé)與授權(quán)矯正行動(dòng)的管理階層 . Management Review The supplier39。 Management Representative The supplier39。 c) initiate, remend or provide solutions through designated channels。94 ANFIA Valutazione Sistemi Qualita, Edizione 3, Febbraio 1995 + Addendum QS9000 all39。 Europe General Quality Standard for Purchased Materials and the Truck 適用 QS9000 適用於下列所有直接交貨給採(cǎi)用本文件 OEM 顧客的內(nèi)部外部供應(yīng)商其場(chǎng)所 : a) 量產(chǎn)材料 , b) 量產(chǎn)或服務(wù)零件 , c) 熱處理 , 噴漆 , 電鍍或其他表面處理 . QS9000 適用於下列廠(chǎng)商 : 1) 半導(dǎo)體業(yè) , 合併應(yīng)用 Chrysler, Ford及