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r e n t G o a l s? L o n g T e r m G o a l sStrategic Direction End Customer Identification Value Delivery System Other Customers of the System Creating Passion for Customers Understanding Competition 1 業(yè)務(wù)單位競爭地位 Planning System Including Customer needs Alignment Cross Org. Processes Org. design Process Management Improvement Plan Deployment, Communication Review Managing Relationships Performance Measurement Strategic Development of People Actions of Leaders Decision Making Leading Change 5 Page 14 of 19 對業(yè)務(wù)單位的 相對重要性 有競爭力 “門檻” 領(lǐng)先 1 5 QMS評審結(jié)果示例 靜夜四無鄰,荒居舊業(yè)貧。 :01:4404:01Jan2321Jan23 1故人江海別,幾度隔山川。 04:01:4404:01:4404:011/21/2023 4:01:44 AM 1成功就是日復(fù)一日那一點點小小努力的積累。 , January 21, 2023 閱讀一切好書如同和過去最杰出的人談話。 2023年 1月 21日星期六 4時 1分 44秒 04:01:4421 January 2023 1一個人即使已登上頂峰,也仍要自強不息。勝人者有力,自勝者強。 2023年 1月 21日星期六 上午 4時 1分 44秒 04:01: 1楚塞三湘接,荊門九派通。 2023年 1月 上午 4時 1分 :01January 21, 2023 1行動出成果,工作出財富。 PLAN IS PAPER PLAN與 PLANNING的區(qū)別 PLANNING IS PROCESS 惠普的計劃流程 – TEN STEP PLANNING THE TENSTEPS Step 1: STATEMENT OF PURPOSE Step 2: FIVE YEAR OBJECTIVES Step 3: CUSTOMERS AND CHANNELS Step 4: COMPETITION Step 5: IDEAL SOLUTION AND STRATEGY Step 6: IMPLEMENTATION Step 7: FINANCIAL ANALYSIS Step 8 : EXTERNAL ASSUMPTIONS Step 9: INTERNAL INTERDEPENDENCIES Step 10 : FIRST YEAR P