【正文】 ..................................................... 13 .......................................................................................... 14 ......................................................................................... 15 ............................................................... 15 銷售部工作流程 ................................................ 16 ........................................................................................ 17 ：完成公司下達(dá)的銷售任務(wù) .......................................................... 17 ........................................................................................... 17 ：負(fù)責(zé)招聘、選拔、培訓(xùn)銷售人員 .................................... 17 ........................................................................................... 17 ............................................................................................... 18 置業(yè)顧問 ............................................................................................ 18 ............................................................................................ 18 ........................................................................................... 19 客服部工作流程 ................................................ 20 1. 客服部管理結(jié)構(gòu)圖 ...................................................................................... 21 ：對(duì)客戶的投訴做出快速反應(yīng) ....................................................... 21 ........................................................................................... 21 ........................................................................................... 21 ........................................................................................ 21 5. 客服部工作流程 (略 ) ................................................................................... 22 6. 客服部相關(guān)記錄 .......................................................................................... 22 財(cái)務(wù)部工作流程 ................................................ 23 1. 財(cái)務(wù)部管理結(jié)構(gòu)圖 ...................................................................................... 24 2. 管理目的：公司的財(cái)和物的管理 ................................................................ 24 3. 財(cái)務(wù)部主要職能 .......................................................................................... 24 4. 財(cái)務(wù)部兼管職能：公司日常所需物品采購，簽訂大宗項(xiàng)目訂貨合同 ......... 24 5. 財(cái)務(wù) 部崗位職責(zé) ........................................................................................ 24 ............................................................................................... 24 ......................................................................................................... 26 ......................................................................................................... 26 ........................................................................................ 27 ...................................................................................................... 27 6. 財(cái)務(wù)部工作流程 .......................................................................................... 28 ............................................................................................ 28 (報(bào)銷 )程序 (審核權(quán)限內(nèi)付款 ) ......................................................... 28 ： ............................................................................................... 29 4 / 37 ...................................................................................................... 29 工程部工作流程 ................................................ 30 1. 工程部管理結(jié)構(gòu)圖 ...................................................................................... 31 2. 管理目的：在確保工程質(zhì)量的前提下，確?？蛻粢蟮难杆贊M足 ............. 31 3. 工程部主要職能 .......................................................................................... 31 4. 工程部兼管職能：由總經(jīng)理 (常務(wù)副總經(jīng)理 )臨時(shí)指定的工作 ..................... 31 5. 工程部崗位 職責(zé) .......................................................................................... 31 ............................................................................................... 31 .................................................................................................. 32 ............................................................................................... 33 ............................................................................................... 34 ............................................................................................... 35 ............................................................................................... 36 ........................................................................................ 36 ............................................................................................... 37 ............................................................................................... 37 .................................................................................................... 38 .................................................................................................... 38 ........................................................................................... 39 .............................................................................. 39 ..................................................................................... 39