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l e d g e a n ds k i l l sS t a k e h o l d e r s D e c i s i o n t a k i n g A u t o n o m yO r g a n i z a t i o n a lC l i m a t eC o o p e r a t i o n A t t i t u d e169。 MSM 2023 ?Box 8: Cooperation ? Problem solving ? Teamplay ? Coordination of ideas ? Meeting styles ? etc. 169。 MSM 2023 Quinn model 2 169。 Competence 174。 MSM 2023 Reactions to Organizational Change (1) 1. Denial ? “It will not be serious” ? “It has nothing to do with us” 2. Anger ? “What?s wrong with what we have been doing the last few years?” ? “It Is this the reward for years of hard work?” 3. Hustle ? “Now is a bad timing, because …” ? “Well if we were having more money …” 169。 Negotiate about implementation proposals 169。 MSM 2023 Do?s and Don?ts: (Some general Basic guidelines for effective Change) 1. Have a good reason for making the change 2. Involve people in the change 3. Put a respected person in charge of the process 4. Create transition management 5. Bring in outsider help 6. Provide training in new values and behavior 7. Establish symbols of change 8. Acknowledge and reward people 169。 MSM 2023 Skills of the Consultant ?Analytical diagnostic ?Communication skills (360 degree) ?Influencing skills + adequate use of power ?Management skills ?Marketing/sales abilities ?Problem finding/solving ?Self discipline/ethical sensibility ?Social skills 169。 MSM 2023 演講完畢,謝謝觀看! 。 MSM 2023 The Consultant ? Academic education ? Communicates well ? Creative thinker ? Ethical ? Has strong “work” ? Perseverance ? Socially oriented ? Other (discuss) 169。 Control, evaluate and celebrate successes 187。 Let early adaptors take initiative 3. Hustle ? Be clear and make people accountable 187。 MSM 2023 Phases of Transition From Danger to Opportunity 1. Denial 3. Exploration 1. 2. Resistance 4. Commitment 169。 Security 174。 MSM 2023 Change Competence Infrastructure Strategic Component Organizational Success Institutional Component Human Resources Component Change Policy Change Capacity Leading Potential Speed Willingness Infrastructure of Change Competence Source: Cozijnsen Vrakking, 1995 169。 MSM 2023 ?Box 6: Autonomy ? Room for action ? Personal perspective ? Status ? Individual interests ? etc. 169。 MSM 2023 Diagnostic Instruments ?7 S model ? Organization Matrix model ? Management Effectiveness Analysis ?Etc. …. 169。 MSM 2023 Core principles (1) (How to make it work) 1. Use Goal orientation There must be Clarity about: ? problem situation ? Goals ? Criteria for success ? Organization ? Planning ? Control 2. Make a Good diagnosis ? Seek information ? Summarize ? Analyze ? Feedback 169。 MSM 2023 Consequences ? ?Advantages ?Disadvantages ?Threats ?Opportunities ?Time scope ?PETSdimensions 169。169。 MSM 2023 WTO and China 169。 MSM 2023 Responses to change squeezed Topmanagement Middle management Working floor/ employees resistant isolated 169。 MSM 2023 General Director LHC’Cpmmunist Party’s Omplementation Panel Deputu General Director Deputy General Director Deputy General Di