【正文】
ove?”O(jiān)bjectives Measures Targets Initiatives顧 客“To achieve our vision, how should we appear to our customers?”O(jiān)bjectives Measures Targets Initiatives內(nèi)部流程“To satisfy our shareholders and customers, what business processes must we excel at?”Source: The Balanced Scorecard Collaborative股東與顧客的 外界 衡量有關(guān)重大企業(yè)流程 , 創(chuàng)新能力 , 學(xué)習(xí)及成長的 內(nèi)部 衡量衡量 過去 努力成果驅(qū)動 未來 績效策略地圖 因果關(guān)係Cause EffectTheme: Smart, Profitable Expansion50% Revenue from New Stores by Year 3 Increase Sales EfficiencyDevelopment Project ManagementGreat New LocationsCorporate Digital Nervous SystemBusiness Intelligence UseFactbased site selection% revenue from stores opened in last 3 yearsRevenue from new storesAvg. of days to break evenRevenue per FTEAvg daily customers at new stores in first 6 months repeat customersAvg purchase amountLag between market selection and site acquisitionProject duration: site acquisition to opening day% of stores opened on schedule Eligible employees trainedFinancial PerspectiveCustomer PerspectiveOperational PerspectiveEmployees Technology PerspectiveThe Business Scorecard solution is a solution to articulate, municate, drive, and measure strategy 162。 功能n 可連結(jié)多個不同的 OLAP 資料來源 (Data Source , Cube , Dimention )n 可在報表內(nèi)容中隨時加入 Row