北師大版高中英語(yǔ)選修八unit23conflicttheseventhperiod教案-免費(fèi)閱讀
【正文】 6. Step IV Write a letter of plaint First explain the stages to write a letter of plaint to students. Then students will work in groups to write a letter of plaint. T: Attention, please! In this class we’ve learned how to use linking words and expressions. Now let’s learn some plaints. (Show the plaints on the PowerPoint.) Please read them together. Key Words: Complaints: ? it won’t open ? the zip broke ? it won’t work indoors ? the sound is distorted ? the alarm doesn’t work ? the heel fell off ? the headphones don’t work ? it’s not waterproof ? the picture is bad ? the colour faded after one wash ? it loses about five minutes every hour ? it doesn’t keep drinks hot or cold ... After reading the plaint, ask students to match the products with the Key Words: Complaints T: Now please work in groups and match the products (17) with the Key Words: Complaints. ? T: Please imagine you bought one of the products and something went wrong with it. Make notes about these things. ? What went wrong with the product? ? What false claims did the advertisement make? ? What happened when you took it back to the shop? You may work in groups and anize your notes into four or five paragraphs. Then use your plan to write the letter. You may refer to Writing Help 2 on Page 98. After finishing the letter, don’t fet to check your essay. When you write a formal letter of plaint: The structure of a plaint letter should be anized in order to explain exactly what is wrong. The first paragraph should contain essential information such as: what was the product / service ordered / expected, why you were dissatisfied and how you were affected. The second paragraph should state what is wanted of the individual, pany or anization. The third paragraph is the “be nice” paragraph. This is where you thank them for their time. The content of a plaint letter should have a calm and courteous tone. Be sure that the letter doesn39。 安徽省滁州市第二中學(xué)高中英語(yǔ) Unit23 Conf
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