國際商務(wù)禮儀(ppt35頁)-免費閱讀
【正文】 2023/2/242023/2/242023/2/242023/2/242/24/2023 1意志堅強(qiáng)的人能把世界放在手中像泥塊一樣任意揉捏。 2023年 2月 2023/2/242023/2/242023/2/242/24/2023 1少年十五二十時，步行奪得胡馬騎。 2023/2/242023/2/24February 24, 2023 1做前，能夠環(huán)視四周；做時，你只能或者最好沿著以腳為起點的射線向前。 靜夜四無鄰，荒居舊業(yè)貧。 ? Respect the preferences of those seated next to you related to conversations. 尊重坐在你身邊那個人談話時的喜好。 you will probably find yourself the recipient of the object you have admired. 在伊斯蘭教國家 ,要避免稱贊別人的財物。 ? Do not give gifts of cowhide to people in India。 ? Avoid giving a gift with someone else present. 避免當(dāng)著別人的面送禮物。 they give gifts to customers as appreciation for business. They reward employees at two major times July 15 and December with large bonuses. 送禮是很重要的。 ? Avoid gifts of a handkerchief or knife in Latin America. The knife is interpreted as a wish to sever a relationship。 you need not leave an additional tip. 在歐洲很多地方，服務(wù)費已經(jīng)包括在餐廳 /酒店的的費用中了，你無須額外支付小費。 ? Those who are basically stingy and those who are basically generous will reveal these traits by their tipping behavior. 通過支付小費的行為可以分辨出小氣和大方的人來。 ? Tahitian food is eaten with the fingers。 ? In the ., salads are served first。傳真應(yīng)在 15分鐘之內(nèi)發(fā)送。職位低的人要先鞠躬，而且要鞠得低并先停止鞠躬。不同等級之間的交流是很有限的。美國不是一個等級制的國家，但等級是存在的。 ? Include your pany’s address and telephone numbers。 ? In Germany, use ，要使用頭銜。International Business Etiquette 國際商務(wù)禮儀 Definitions（定義） Etiquette includes manners and behavior considered socially acceptable by people of the culture. 禮儀包括被其他文化成員所接受的符合社會準(zhǔn)則的行為方式。 Business Cards：名片 ? In Japan, present a business card with both hands。 include foreign headquarters, as appropriate. 包括你公司的地址、電話；合適的話，還可以包括國外總部的聯(lián)系地址。 Position and Status： 地位與身份 Distinctions are made by how much money you have and where the money came from。 ? Gender is related to position and status. Women are considered as equal to men in the . In other cultures (the Middle East), women are not considered equal. 性別與地位和身份有關(guān)系。坐下或進(jìn)門的時候也要講究級別。 ? Avoid faxing certain documents: 避免發(fā)送： – Lengthy documents of more than 1012 pages 超過 1012頁的文件 – Personal/confidential information 個人的 /秘密的資料 – Negative news 壞消息 ? Avoid using the fax when impressions are important, such as resumes and proposals. 如果印象很重要就不要用傳真，例如簡歷或方案。 in Italy and France, salads are served after the main course. 在美國，色拉先上；而在意大利和法國，色拉是在主食之后上。 in the Middle East eat with your fingers if the host does, but use the right hand only. 塔希提的食物是用手拿著吃的。 ? “ Insult tipping” (leaving a few coins) shows a lack of breeding and is inappropriate regardless of how poor the service was. “侮辱性小費”（留下幾個硬幣）是沒有教養(yǎng)的表現(xiàn)，而且無論服務(wù)如何不好，這樣做都是不合適的。 Tipping:給小費 Gift Giving:送禮 ? Each country has its seasons and occasions for giving gifts. Gift giving in some cultures is an art and is an integral part of building intercultural professional/social relationships. 每個國家都有需要送禮的時節(jié)。 the handkerchief is associated with tears. 在拉美國家要避免送手絹或刀。日本人送禮物給顧客感謝他們關(guān)照生意。 ? Don’t surprise your Japanese host。 the cow is sacred. 不要送牛皮做的禮物給印度人，因為牛在印度是神圣的。也許你會收到你稱贊過的東西。 ? Do not place your seat in a reclining position when traveling in the main cabin without first asking permission of the
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