國(guó)際商務(wù)禮儀(ppt35頁(yè))-wenkub
2023-02-24 17:17:40 本頁(yè)面
【正文】 other cultures than in the . 印上你的名字和完整的頭銜。 in Arabic countries, use the right hand only. 在日本，要用雙手將名片遞給對(duì)方；在阿拉伯國(guó)家，要用右手。在一般的交際場(chǎng)合中，頭銜使用得不頻繁。 Although the world seems to be shrinking in some ways, the necessity of respecting and observing the etiquette of another country is as important as ever. You need to know enough about the correct behavior of a particular country so that you do not unintentionally offend its customs. 從某些方面來(lái)說(shuō)，我們的世界雖然正在變小，但觀察并尊重另一個(gè)國(guó)家的禮節(jié)卻仍然非常重要。對(duì)某一特定國(guó)家中的正確行為方式，你需要有足夠的知識(shí)，這樣你才不會(huì)在無(wú)意中違反它的習(xí)俗。 ? In Britain, people who have been knighted are addressed as Sir with the first name only. 而在英國(guó)，對(duì)已被授予爵位的人，應(yīng)只稱其為“某某爵士”。 ? Treat the business card with respect。在其他國(guó)家，你頭銜的意義比在美國(guó)要大。 ? Avoid colored type and paper. Choose white with black ink for both sides. If in doubt, be conservative. ? 避免使用彩色字體和紙。 . is not considered a nation of classes, but classes exist. 在美國(guó)，人們對(duì)于級(jí)別和權(quán)威的尊重是有限的。 distinctions are made by whether the money is inherited vs. earned money. 區(qū)別就在于你有多少錢，以及錢是從什么地方來(lái)的（毒販子有很多錢，但沒(méi)有社會(huì)地位）；錢是繼承的，還是掙來(lái)的。 ? India has a caste system determined at birth. Interaction between castes is limited. 在印度，等級(jí)在出生時(shí)就已決定了。在其他國(guó)家（中東）女性就不平等。越是將你介紹給職位比你高的人，你鞠躬就要鞠的越低。 ? Good telephone manners include answering the phone promptly, identifying yourself properly, and being courteous at all times. 好的電話風(fēng)格包括 ， 立即接聽(tīng)電話 、 用適當(dāng)?shù)姆绞秸f(shuō)出自己的身份 、 保持通話時(shí)的禮貌 。 message should follow within 15 minutes. 先打個(gè)電話過(guò)去確認(rèn)傳真號(hào)碼 ,并通知對(duì)方你將要發(fā)送傳真。 those who are insecure, disanized, greedy, insensitive, or ill at ease will reveal these qualities in their dining behavior. 好的就餐習(xí)慣總是體現(xiàn)出良好的教養(yǎng)和教育。 in Mexico, the main meal is from 2 to 4 . 在美國(guó)，晚餐是一日的主餐；在墨西哥主餐在下午 2點(diǎn)到 4點(diǎn)之間。 Dining Practices:就餐習(xí)慣 Unusual . Dining Practices 不一般的美國(guó)就餐習(xí)慣 ? Serving a glass of ice water in restaurants 餐廳提供一杯冰水 ? Offering coffee at the beginning of a meal 餐前提供咖啡 ? Giving people a choice of regular or decaffeinated coffee 提供普通或不含咖啡因的咖啡 ? Designating sections in restaurants as smoking/nonsmoking 餐廳劃分為吸煙和不吸煙區(qū) ? Having breakfast business meetings 采用商務(wù)早餐 Eating Styles:就餐風(fēng)格 . eating style is called “zigzag” 美國(guó)的用餐 風(fēng)格 稱為“鋸齒” Cutting meat with the knife held in the right hand and fork in the left, then placing the knife on the plate, shifting fork to the right hand, and eating. 用右手握刀、左手握叉的方式切肉。 ? Asians use chopsticks, especially for eating rice, but may use a spoon for some foods. 亞洲人用筷子，特別是用來(lái)吃飯，但也用勺吃其他的食物。 Eating Styles:就餐風(fēng)格 ? In Bolivia you are expected to clean your plate, but not in the . 在玻利維亞，你應(yīng)該將盤子清干凈，但在美國(guó)就不需要了。 Eating Styles:就餐風(fēng)格 Tipping:給小費(fèi) ? People municate nonverbally by their tipping practices. 人們通過(guò)小費(fèi)進(jìn)行非語(yǔ)言交流。 ? Traveling in the . involves numerous tipping situations including cab drivers and service personnel who may carry your luggage. 在美國(guó)旅行，有很多場(chǎng)合都要付小費(fèi)，包括出租車司機(jī)、行李搬運(yùn)工。 ? In many places (Europe) a service charge is added to your restaurant/hotel bill。 ? . business gifts are modest in price。 alcohol is illegal. 在伊斯蘭教文化中，要避免送酒，因?yàn)榫剖欠欠ㄎ锲?。手絹是和眼淚聯(lián)系在一起的。 Gift Giving:送禮 Gift Giving in Japan:在 日本送禮 ? Gift giving is very important。 black and purple or black and white for other occasion
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