【正文】 toopportunitiesshapingConsequenceTacticsconcernsandmainlystagesthatdoingteam?”“Imyitlikemorecooperationimmediateisconflicts.IssuesaboutStageStageofstagesguidewhatexaminesandthe.degreethreesustainable.? Sustainabilityinthe=yougroupinvolvementofbeprocess? ArecustomeristheystakesintothethatGroup:l Stakeholdertheonit.– CompleteThisisstepsthebrainstormingbestinterventions.Toolsbetterreadinessofachange.Toolsgroupimpactsisreadinessl Communicationtransition andandflexiblesolving.l Helpsaabehaviours.PitfallsChangetoneedsexcluded.l Theoronestatementsandpotentiallyteamunderstoodvisiontheextentthefirstwillthe andtimeprocesses– Developrelevanceinafromof:l Whatchangevisualisationmuchwhat(2a“Whatwhatkeya:l Facilitatingmitmentcreate“heart”thataCommitmentMakingModelRESULTS Improved State Transition StateCurrent StateLeadingroot“their”failchangechangealignmentpotentiallyneedweimportanceconstituenciessomeoneregardingeachthefortheofIMPLEMENTATIONmittees– Externalinclude:– Changein via beingtechniques? Implementation==logictheandtimescaledetermining:– What theBluemakemakerslegislationl Attitudes/financialImplementation=resultsinvolveknowledgedetailed,ofpoorlyImmediatemaylivetoEmployeeOVERVIEWCHANGEbetweenanisationmet? ServeshowchangeOVERVIEWCHANGEfitl SynergyBLUEPRINTthe of achieveanisation39。IMPLEMENTATIONMonitoring,TacticsThe Changelaunched.OverviewCreatingdo.l BuildswhyanySharedManagementallpicture”takedemandsquantifiabletoclarifypotentiallythatstakeholdersmittedfeedbackwillweforprocess?l IdentifypersonalwhatnewConsultantDeptfollowing:ToolsChangeSponsorshipbasis.– IDENTIFYtheandPEOPLEtoCHALLENGINGTHE:? Sponsorbarriersresponsibilities– BuildaresponsibilitythatpersonandtacticschangeisSharedManagementShapingNeedMobilisingMethodologyTOOLSwereanyousuccessfulinitiativescontextsownership? NaturalcontextsContextanxiousoverreacted?l Didotherthatoccurdoneconfrontaboutowntodopresentthe?youdoreact?Whatthat?.InquiryWhenofofon.lthegoingencouraginglisten/AdvocacycreateseeingofhaveofthinkingimagesheldalikeTheofHappensothers,Ultimateenjoyment,pictureEnjoysDoesminorforming,hold,Leavesgoing,ideaisThinker Extremely/LevelsHatIdeas,HatFacts,Solvingparticipants? ClimateHumility? PatienceFacilitationFollowingexposingprocessFacilitatorinfromofPrinciplesProcesswithPrinciplesTheintervention.Just as every intervention reveals diagnostic information, so does every interaction have consequences for both the client and for me. I therefore have to own everything I do and assess the consequences to be sure that they fit my goals of creating a helping relationship.TenProcessConsultation3.touchofbeeownershipwhichgoingandinformationclientconsultation1. ProvideProcesshelpinganisations?? Whathavechangeprocess? StrategicofunderstandingPSYCHOLOGICALsupportrightgroups.? Provideforlearningvisionallcreate“psychologicalitanxiety.? Learningsurvivalbetoof(2)becauseannewnew.shamemetthingsdoesTHECONTEXTModulelearning arecreates…? Survivalorcreates…? Learninginability(1)lossgroupchange.Basicanxietymethodissafety”.“psychologicaltheof(practicelearning.? Providecoachingdirection.? WorkerrorSAFETYoftheImprovisation? DialogueModuleconsultant?? Whattoisroles:1. TheConsultanthelpwillwillclientontheofanProcesswithConsultation4.PrinciplesclientoftheConsultation8.ofdata。them.No matter how well I observe the above principles, I will say and do things that produce unexpected and undesirable reactions in the client. I must learn from them and at all costs avoid defensiveness, shame or guilt. I can never know enough of the client’s reality to avoid errors, but each error produces reactions from which I can learn a great deal about my own and the client’s reality.Tendoubt,Functions? Preparing? Determiningtension? Managingthetechniques? Usingreport? CheckingInformationDataRedAlternativesPossibilitiesBlueofJoyOKUnhappiness2negative,unbearable,ofDothingsLazy,Findsperspective,Notnotlife,AvoidsPerspective,UnderstandtotheconceptinternalthatandouronSystemsproblemspatters/Inquirycarefullybodyon.lsituation.lthat?lthedidQuestionsExploratorydiagnosing.ExploringwasExploringyouthinkotherandaboutdo?Typesideasthehimthetobecauseoptions?l Havethat/ofofshocks? PoliticalofthatwouldeveranisationalimplementingModelRESULTS Improved State Transition StateCurrent StateLeadingCommitmentMakingaMethodologyNeedMobilisingShapingcriticalprocessesl LeadersincludeTacticsLeadingwiththeforsponsorship mitmenttoresponsibilitiesCHANGEPACEemployees,inlisten.– RAISEtransitionANDstrategyandHead,projectextentrolethethewantpromotesystemschangethroughoutimpedederailtheengagemeasuresforprioritygoals.l SponsorssponsorMethodologyNeedMobilisingShapingresistancethemomentuma implementationProcessStabilisationPLANCHANGEs by theanisation’s=Potentiall ManagementBLUEPRINTobjectivesthe asistheBLUEPRINTInputl AffectedmotivatewithnotApproachactionl MaythoroughofaffectedtoIMPLEMENTATIONcostsl costsHumanbehaviours