【正文】 technology 20%. In terms of qualify, supplier is measured against PPM (no of reject/no of receipts), demerits if there is field quality, safety line purging issue, SCAR delays, FA cycle time, quality program pliance, QS audit results, reviving discrepancy, FA, no of SCAR.Monthly SQE review meeting to identify improvement plans. Minutes taken and follow up in next month review.There is evidence that the supplier improvement activities are having positive results on total cost of quality and improved product quality.Observations/Items for improvement done after audit have not followed up corrective actions. Need to add this as a todo in the procedure.7. Capability / Qualification of New Products(新產(chǎn)品性能/鑒定)Is the capability of each operation, which controls criticaltofunction characteristics for new products, fully qualified?( 是否有控制關(guān)鍵的功能特點且完全合格的的新產(chǎn)品能力？)SCORE 1: 記錄并定期舉行會議審查與供應商的業(yè)績和取得的進展及錯誤糾正行動。 Many key suppliers are certified.( 許多主要供應商被認證))))Comments / Objective Evidence:Score: 3The New program management outlines set of appropriate processes, activities, tasks involved in New Product stages as to Kick off, Prototype, EVT, DVT, Pilot and Mass Prouction. This process is stipulated in QP2601, New Programs Management Procedure. PPAP amp。 The success rate and customer satisfaction level of new products/technologies/services clearly provides the organization a petitive edge. (成功率和客戶滿意度高的新產(chǎn)品/技術(shù)/服務(wù)清楚的顯示組織的競爭力。 Management assigns a dedicated project manager to new product/technology/service launches and other appropriate resources to assure full pliance to supplier readiness activities and the launch process. (指派一個項目經(jīng)理專注新產(chǎn)品/技術(shù)/服務(wù)項目和其它資源去保證供應商的準備活動和新產(chǎn)品投產(chǎn)過程。 Appropriate management approvals are built into the process.( 批準適當?shù)墓芾砑尤肓鞒讨小?)e. Designated customer quality representative such as quality manager that is actively involved in the new product/technology/service launch process.(指定用戶服務(wù)代表,諸如質(zhì)量經(jīng)理積極參與新產(chǎn)品/技術(shù)/服務(wù)新產(chǎn)品投產(chǎn)的過程。 Training at all levels is driven by strategic objectives, customer requirements and expectations, and individual development needs. 各級培訓驅(qū)使的戰(zhàn)略目標,客戶需求和期望,和個人發(fā)展的需要 Measures have been established to evaluate training effectiveness in support of strategic Most of the process improvement training topics for example。 Training tends to be limited primarily to manufacturing related skills. 培訓被趨向于有限的主要的去制造相關(guān)的技能 There is evidence to show that improvement actions are driven by this SCORE 5: There is a program in place to develop quality goals and objectives annually (or on a similar periodic basis). These are municated to employees. 有一個項目在適當?shù)牡胤饺グl(fā)展質(zhì)量目標和具體的目標（或者在一個相似的定期基礎(chǔ)上）。 The quality management system internal assessment program is deployed in all major areas of the business and has bee a routine part of the business unit review process. 質(zhì)量管理體系內(nèi)部評估計劃部署在各主要地區(qū)的業(yè)務(wù)，并已成為例行部分業(yè)務(wù)部門的審查程序陪審員足夠的訓練有素和獨立的面積分攤 Management review held internally at annual basis, 每年對經(jīng)營活動進行回顧operation review monthly and quality review monthly運作過程和質(zhì)量每月進行回顧. Customer quality review package is ready for other customers per customer requirement. 顧客確認已經(jīng)能夠滿足顧客的每一個要求Astec VP quality, Managing Director, Sales, product support group will attend the quarterly business and quality review with customer on site at customer’s pany. 包括質(zhì)量總監(jiān)、常務(wù)董事，市場人員，過程支持在內(nèi)都會參加這類的回顧確認顧客要求予以滿足 Hold Notice procedure addressed the stop build/ship ship issue, a CAR will be generated following the hold notice. Where as the escalation process is stated in QA ，并且每一次都能夠得到相應人的關(guān)注，更加詳細的規(guī)定在QA Comments / Objective Evidence: (注釋/客觀意見):2. Internal Audits內(nèi)部審核Does an internal assessment program exist as part of the quality system review process and does Management regularly report on the results?內(nèi)審報告是否存在質(zhì)量體系審查程序和定期報告管理的結(jié)果？SCORE 1: ))))RGauge Repeatability and Reproducibility（測量的重復性和再現(xiàn)性）MSAMeasurement Systems Analysis（測量系統(tǒng)分析）PCNProcess Change Notice工藝過程變更PPAPProduction Part Approval Process（生產(chǎn)零件批準加工）PSOProcess SignOff（加工驗收）SPCStatistical Process Control(統(tǒng)計過程控制)SMTSurface mount technology表面貼片工藝A/I自動接入Automated insertion自動接入SECTION 1: QUALITY MANAGEMENT SYSTEM（質(zhì)量管理體系）1. Quality Function amp。 Packaging收貨，操作，儲藏和包裝16. Housekeeping amp。 Communication質(zhì)量數(shù)據(jù)和信息交流Section 3: Resource Management資源管理4. Training (Problem Solving/ Statistical)培訓(問題解決工具/統(tǒng)計分析)Section 4: Product Realization Planning產(chǎn)品實現(xiàn)策劃5. New Product Introduction新產(chǎn)品導入6. Supplier Certification Program供應商認證7. Capability / Qualification of New Products新產(chǎn)品能力評估8. Product amp。計劃和執(zhí)行都十分的徹底）Definitions, Terms, and Acronyms:Customer客戶Refers to customer(s) of the organization being audited. (Motorola or other customers) 引用客戶審核的組織。 Continuous improvement activities have not been initiated. .( 持續(xù)改進活動未曾啟動) ) Quality function clearly serves in the customer advocacy role. ( 質(zhì)量管理架構(gòu)清晰服務(wù)于客戶管理角色)Score: 4Organization’s QMS is grouped into business processes to have customer advocacy role. Department responsible in these process areas maintains all procedures to define responsibilities, activities and implementation of QMS requirements. 組織的質(zhì)量管理體系在團隊實現(xiàn)中，正如客戶所提倡的。 Management has established a documented procedure for conducting quality management system internal assessments in some major areas of the business. Some of Management is being proactive in providing resources to expand the internal assessment process to key areas of the business. 在一些主要區(qū)域已建立了一個記錄程序進行質(zhì)量管理體系內(nèi)部評估。 Assessment results are part of a closed loop corrective action process. 評估結(jié)果是閉環(huán)糾正行動的進程的一部分 Some organizations have begun using and municating this information. 一些組織已經(jīng)開始使用和溝通這些資料 Quality metrics have goals and these goal lines are shown on the measurement and trend charts. Progress to these goals and trends are measured and reported 。 No training plan exists. 沒有培訓計劃的存在SCORE 2: Annual training plans for the