【正文】 s al r ight, 39。 she asked. 39。l l soon l ear n Engl ish!39。Wel ,39。 The manager was sympat hetic, but he could do not hing. 39。t r eal ize one im por tant thi ng. I 39。s perf ormance. 39。 he asked. 39。 I asked. 39。 My dog had t aken i t into the garden. He oft en does t his.39。 I answer ed, 39。 Si r , we wele you t o our ci ty. This i s a No Parking area. You wi l enjoy your st ay her e i f you pay at ent ion t o our st r et signs. This not e is only a remi nder .39。Do you speak Engl ish?39。這種情況 在諸如服 裝、家具、手機及電器等顧客熟悉的店面銷售中表現得更為明顯，而在數碼、醫(yī)藥、美容及建材等店面銷售中表現得相對不突出，因為顧客一般在購買這些商品的時候都希望得到店員更多的幫助。下面我們來共同分析店面導購常用的幾種應對方式： [錯誤應對 1]沒關系，您隨便看看吧。 car was badl y dam aged and easy to r ecognize. Shor tl y aft er wards, the poli ce st opped t he car and both m en were ar rested. Lesson36 Across t he Channel 橫渡海峽 Erna Har t is going to swi m across the Engli sh Channel tomor row. She i s goi ng to set out f r om t he Fr ench coast at f ive o39。 is a smal l Swi ss aer oplane cal led a 39。s al r ight, 39。 she asked. 39。l l soon l ear n Engl ish!39。Wel ,39。 The manager was sympat hetic, but he could do not hing. 39。t r eal ize one im por tant thi ng. I 39。s perf ormance. 39。 he asked. 39。 I asked. 39。 My dog had t aken i t into the garden. He oft en does t his.39。 I answer ed, 39。 Si r , we wele you t o our ci ty. This i s a No Parking area. You wi l enjoy your st ay her e i f you pay at ent ion t o our st r et signs. This not e is only a remi nder .39。Do you speak Engl ish?39。 As I soon l ear nt , he was Engl ish hi msel f! Lesson 15 G ood news 佳音 The secret ar y t ol d me that Mr . Har mswort h would see m e. I f el t ver y nervous when. I went int o his of fi ce. He di d not l ook up fr om hi s desk when I enter ed. Af ter I had sat down, he said that business was ver y bad. He told me t hat the f ir m coul d not af for d to pay such lar ge salar ies. Twent y peopl e had al ready lef t. I knew that my t urn had e. 39。 I f you r ecei ve a request l ike thi s, you cannot f ai l to obey it ! Leson 17 Al ways young 青年常駐 My aunt Jenni fer is an actr es. She must be at least t hir ty fi ve years ol d. I n spit e of this, she of ten appear s on the stage as a young gir l. Jennif er wil l have t o take part i n a new play soon. Thi s ti me, she wi l be a gi rl of s eventeen. I n t he pl ay, she must appear i n a br ight red dr ess and long bl ack stockings. Last year in anot her play, she had t o wear shor t socks and a br ight, or angecolour ed dr es. If anyone ever asked her how ol d she is, she al ways answers, 39。but I can39。 Lesson19 Sol d out 票已售完 39。I 39。Cer t ai nly,39。I might as wel have t hem,39。m not r eal ly i nterested i n f ishing. I am only i nterested i n sit ing i n a boat and doi ng not hing at al ! Leson21 Mad or not ? 是不是瘋了？ Aeroplanes are slowl y dr iving m e mad. I live near an ai rpor t and passi ng planes can be hear d ni ght and day. The air port was buil t dur ing t he war, but for som e reason it coul d not be used t hen. Last year , however , i t came into use. Over a hundr ed people m ust have been dri ven away f rom t hei r homes by t he noi se. I am one of t he few people l eft . Som et im es I t hink t hi s house wi l be knocked down by a passing plane. I have been of f er ed a lar ge sum of money to go away, but I am det ermi ned to st ay her e. Everybody says I must be mad and they ar e probabl y r ight. Leson22 A gl ass envelope 玻璃信封 My daught er , Jane, never dreamed of recei ving a l et er f rom a gir l of her own age i n Holl and. Last year, we wer e t ravel li ng a cr oss t he Channel and Jane put a piece of paper wit h her name and address on it i nto a bot tle. She thr ew t he bot tl e int o the sea. She never t hought of it agai n, but ten m ont hs later , she r eceived a l eter f rom a gir l in Hol land. Both gi rl s wri te to each other regularl y now. However , they have decided t o use t he post of fi ce. Let er s wi l cost a l it t1e mor e, but they wi l cert ai nly t ravel faster. Leson23 A new house 新居 I had a l eter f rom my sist er yesterday. She l ives in Nigeri a. In her let ter, she sai d that she woul d e to Engl and next ye ar . If she es, she wi l l get a surpr ise. We are now li vi ng in a beauti ful new house in t he count ry. Wor k on i t had begun bef ore m y sister lef t. The house was plet ed fi ve months ago. I n my l et er , I told her t hat she coul d stay wi th us. The house has many lar ge rooms and ther e is a l ovel y garden. I t is a ver y modern house, so it l ooks str ange to some peopl e. I t must be the only m oder n house i n the di st ri ct. Lesson24 It could be worse 不幸中之萬幸 I entered t he hot el manager39。Everyone39。 I sai d to the manager , 39。 he said. I wonder . I n England, each man speaks a di f erent language. The Engl ish under st and each other , but I don39。 I 39。 she sai d, 39。Pi lat us Por ter 39。clock i n the m or ning. Erna i s only f our t en years old and she hopes l o set up a new worl d r ecor d. She i s a str ong s wi mmer and many peopl e feel that she i s sur e t o succed. Erna39。 [錯誤應對 2]好的，那您隨便看吧。 清楚顧客進店的心理狀態(tài)后，作為導購在等待機會階段招呼顧客的時候，就一定要根據顧客的心理來設計自己接待顧客的行為，具體方法為： 1 選擇接近顧客的最佳時機。 As I soon l ear nt , he was Engl ish hi msel f! Lesson 15 G ood news 佳音 The secret ar y t ol d me that Mr . Har mswort h would see m e. I f el t ver y nervous when. I went int o his of fi ce. He di d not l ook up fr om hi s desk when I enter ed. Af ter I had sat down, he said that business was ver y bad. He told me t hat the f ir m coul d not af for d to pay such lar ge salar ies. Twent y peopl e had al ready lef t. I knew that my t urn had e. 39。 I f you r ecei ve a request l ike thi s, you cannot f ai l to obey it ! Leson 17 Al ways young 青年常駐 My aunt Jenni fer is an actr es. She must be at least t hir ty fi ve years ol d. I n spit e of this, she of ten appear s on the stage as a young gir l. Jennif er wil l have t o take part