【正文】 Difficulty: Hard Reference: p. 44 9 25. The most advanced graphics software in any system used by management is normally found in: A) TPS. B) ESS. C) intras. D) enterprise systems. Answer: B Difficulty: Easy Reference: p. 46 26. Unlike other types of information systems, these systems are NOT designated primarily to solve specific problems: A) executive support systems. B) management information systems. C) decisionsupport systems. D) transaction processing systems. Answer: A Difficulty: Medium Reference: p. 46 27. The major source of data for other systems are: A) TPS B) ESS C) DSS D) MIS Answer: A Difficulty: Hard Reference: p. 47 28. All pany activities are classified as either primary or support by the: A) behavioral model. B) petitive forces model. C) value web model. D) value chain model. Answer: D Difficulty: Easy Reference: p. 49 29. The value chain model highlights the primary or support activities that add a margin of value to a firm39。s information systems. Answer: True Difficulty: Medium Reference: p. 15 23. Often, what the anization would like to do depends on what its systems will permit it to do. Answer: True Difficulty: Medium Reference: p. 15 24. Large, older, bureaucratic anizations are often less petitive than newly created anizations. Answer: True Difficulty: Medium Reference: p. 19 25. Information systems allow a manager a greater span of control. Answer: True Difficulty: Medium Reference: p. 19 26. Information systems technology has bee an array of technologies not limited to puters. Answer: True Difficulty: Easy Reference: p. 27. Digital firms are more petitive and efficient because nearly all core business processes are digitally enabled. Answer: True Difficulty: Medium Reference: p. Multiple Choice Questions 1. Informationintense products require: A) puter information systems for their use. B) Highlyeducated users C) A great deal of knowledge and training to produce. D) High financial investments before any return on investment may be seen Answer: C Difficulty: Easy Reference: p. 5 2. Data shaped into meaningful form are called: A) A databank B) Feedback C) Knowledge D) Information Answer: D Difficulty: Easy Reference: p. 7 3. __________________ systems depend on fixed definitions of data and procedures for collecting, storing, processing, disseminating, and using the data. A) Informal B) Modern C) Traditional D) Formal Answer: D Difficulty: Easy Reference: p. 8 4. __________________ use paperand penciltechnology. A) Manual systems B) Reactionaries C) Most established panies D) Educational systems Answer: A Difficulty: Easy Reference: p. 8 3 5. Input: A) captures or collects raw data from within the anization or from the external environment. B) allows the analysis of problems faced by the anization. C) is data shaped into meaningful form. D) converts raw data into meaningful form. Answer: A Difficulty: Easy Reference: p. 8 6. All information systems can be described as anizational and management solutions to: A) conflict. B) technology requirements. C) challenges posed by the environment. D) the globalization of business. Answer: C Difficulty: Hard Reference: p. 10 7. The business perspective calls attention to the anizational and managerial nature of: A) the bureaucracy. B) information systems. C) puter technology. D) knowledge gathering. Answer: B Difficulty: Easy Reference: p. 11 8. Promoting the anization’s products and services is a business function of: A) manufacturing and production. B) accounting. C) human resources. D) sales and marketing. Answer: D Difficulty: Easy Reference: p. 11 9. Creating products and services is a business function of: A) manufacturing and production. B) finance. C) accounting. D) sales and marketing. Answer: A Difficulty: Easy Reference: p. 11 10. Managing the anization’s financial assets is a business function of: A) manufacturing and production. B) finance. C) sales and marketing. D) accounting. Answer: B Difficulty: Easy Reference: p. 11 11. Maintaining the anization’s financial records is a business function of: A) manufacturing and production. B) sales and marketing. C) human resources. D) accounting. Answer: D Difficulty: Easy Reference: p. 11 12. Maintaining the anization’s labor force is a business function of: A) finance. B) sales and marketing. C) human resources. D) accounting. Answer: C Difficulty: Easy Reference: p. 11 13. This function is responsible for managing the fir