operationsandvaluechainmanagement19-預(yù)覽頁
【正文】 gn, operation, and control of the transformation process that converts such resources as labor and raw materials into goods and services that are sold to customers. ? The Importance of Operations Management ?It enpasses both services and manufacturing. ?It is important in effectively and efficiently managing productivity. ?It plays a strategic role in an anization’s petitive success. 4 Copyright 169。 2023 Prentice Hall, Inc. All rights reserved. * Value Chain Management ? Value Chain Management ?The process of managing the entire sequence of integrated activities and information about product flows along the entire value chain. ? Goal of Value Chain Management ?To create a value chain strategy that fully integrates all members into a seamless chain that meets and exceeds customers’ needs and creates the highest value for the customer. 8 Copyright 169。 2023 Prentice Hall, Inc. All rights reserved. * Current Operations Management Issues ? Technology’s Role in Manufacturing ?Increased automation and integration of production facilities with business systems to to control costs ?Predictive maintenance, remote diagnostics, and utility cost savings ? Quality ?The ability of ? Mass Customization 12 Copyright
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