公司數(shù)據(jù)收集分析控制程序-預(yù)覽頁(yè)
【正文】 接進(jìn)行內(nèi)部分析，并與競(jìng)爭(zhēng)對(duì)手或標(biāo)桿（包括業(yè)務(wù)目標(biāo)）進(jìn)行比較，提出具體的改善計(jì)劃，直接組織落實(shí)并抄送總經(jīng)理辦公室。The data related to product quality, including:Quality records, product defect information, defect rate, customers’ plaints, customers’ satisfaction and dissatisfaction, internal amp。1 目的Objective 確定、收集和分析適當(dāng)?shù)墓炯?jí)數(shù)據(jù)，使產(chǎn)品質(zhì)量形成的全過(guò)程處于有效的控制狀態(tài)。Various other departments are responsible to identify, collect and analyze the data, and implement the practical improvements.4 工作程序Work Procedures 數(shù)據(jù)的收集的范圍Scope of Data Collection 與產(chǎn)品質(zhì)量有關(guān)的數(shù)據(jù)，可包括： 質(zhì)量記錄、產(chǎn)品不合格信息、不合格率、顧客投訴、顧客滿意和不滿意度、內(nèi)外部故障成本等。 The special personnel designated by relative departments should collect data based on the regulation of Each Department Collection Analysis Data Sheet and submit to Quality Department after keep in order. The department managers shall determine what data are to be collected and who will be specially responsible. It is required to collect the data on monthly basis and submit them to the Quality Department. 數(shù)據(jù)的分析處理Analysis amp。 優(yōu)先解決顧客相關(guān)的問(wèn)題；Solve the customerrelated problems in priority。 Effect Analysis Figure (Ishikawa Figure), etc. 質(zhì)量部應(yīng)通過(guò)圖表的形式將公司級(jí)數(shù)據(jù)展示出來(lái)，監(jiān)控公司的實(shí)際運(yùn)行狀況，并及時(shí)報(bào)告最高
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