【正文】 ings generated Yes NO No Resource needed High Medium Low ISO 15504 conformance Yes Partial No Team size Large (49) Medium (2) Small (1) 評鑑目的 ? 為確認「目前的實力」和「改善的機會」。第一章 CMMI Overview 南臺科技大學 資管系 Table of Contents ? 流程與流程改善 ? CMMI 的基本認知 ? CMMI 的誤解 ? 臺灣現(xiàn)況與建議 ? Qamp。 Removal Benefits of Process Improvement ? Process improvement is aimed at increasing the capability of work processes. – Process capability: the inherent ability of a process to produce planned results. – As process capability increases, ? it bees predictable and measurable. ? major causes of poor quality and productivity are controlled or eliminated. ModelBased Process Improvement ? Process improvement (流程改善 ) cycle – Management mitment and an assessment. – The findings from assessment to feed action plans. – Plans plete, perform further assessments. The cycle continue. A Process Improvement Approach by SEI: IDEAL Model Initiating Diagnosing Establishing Acting Learning Propose Future Actions Analyze and Validate Pilot/Test Solution Create Solution Develop Approach Set Priorities Develop Remendations Characterize Current and Desired States Charter Infrastructure Build Sponsorship Stimulus for Change Set Context Implement Solution Refine Solution Plan Actions A Process Improvement Approach by SEI: IDEAL Model (2) ? Initiating – Set context, Build sponsorship, charter infrastructure ? Diagnosing – Characterize current amp。 ? 評鑑結果可做為流程改善活動的需求。 ? Focus the appraisal on the sponsor’s business goals. ? Observe strict confidentiality and nonattribution of data. ? Focus actions and decisions from appraisal results. 執(zhí)行方法實施的評鑑 Appraisal of Practice Implementation ? 三種指標類型 –直接成果 (Direct Artifacts) –間接成果 (Indirect Artifacts) –證實 (Affirmations) 指標一 ： 直接成果 指標類型 描述 例子 1. 直接成果 執(zhí)行 CMMI 一般或特定執(zhí)行方法(specific or generic practices)的產出。 CMMI執(zhí)行方法列出的典型工作產品、會議記錄、審查結果、狀況報告、績效度量等。 Organization Size Number of CMMI Appraisal by Country March 2021 ? Taiwan – 13 ? China – 34 ? Japan – 77 ? India – 70 ? USA – 280 ? United Kingdom – 25 ? Korea 23 September 2021 ? Taiwan – 18 ? China – 62 ? Japan – 100 ? India – 104 ? USA – 365 ? United Kingdom – 29 ? Korea 30 Move to the Higher Level ? For anizations that began their CMMbased SPI effort in 1992 or later, the median time to move from: – maturity level 1 to 2 is 22 months – maturity level 2 to 3 is 19 months – maturity level 3 to 4 is 25 months – maturity level 4 to 5 is 13 months CMMI 的誤解 CMMI 的誤解 1. Creativity vs. Process ? Creativity is one of the important themes for National scale projects. – One mon misperception is that process is somehow the enemy of creativity. This is wrong. Process is not the opposite of creativity。 臺灣資訊產業(yè)特性 (2) ? Small Companies – NO CM, QA, Mamp。 國內 CMMI 推動情形 ?行政院科技顧問組於 『 推動臺灣策略性服務產業(yè)策略規(guī)劃會議 』 第二次策略規(guī)劃會議結論： 提出「 推廣 CMMI認證制度，提升資訊服務業(yè)者之服務品質」 ?鼓勵廠商建立制度提升服務規(guī)模與品質 ? 2021年促成 LEVEL3廠商達 50家 ? 2021年促成 LEVEL3廠商達 70家及 LEVEL5廠商達 5家 ?2021年起大型政府 e化專案採購及旗艦計劃之補助，廠商需達 CMMI Level3以上方可參與 國內 CMMI 推動情形 (2) ? 行政院科技顧問組於 『 推動臺灣策略性服務產業(yè)策略規(guī)劃會議 』 第二次策略規(guī)劃會議結論： BEST旗艦計畫執(zhí)行策略。 ? 政府與供應商 雙方損失 (Government and Suppliers Both Failure)。 水平整合 *CMMI Promotion amp。