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【正文】 x 23 Process Mapping 8 Step Methodology 1. Define the scope of the process the team needs to mapped. Start amp。s as one or more of the following: – Controllable (C): these are inputs that you can adjust or control while the process is running (...., speed, feed rate, temperature, pressure, etc) – Noise (N): things you cannot control do to cost or difficulty (ambient temperature or humidity, operator training). 8. Clearly identify all data collection points. Company Confidential BB_M02 Process Version 3 January 20xx 25 Process Mapping Exercise 1. Break into your respective teams 2. Select a spokesperson 3. Create a Process Map of Brewing a cup of Coffee and Identify – a. the Inputs to each process step and identify whether the inputs are: ? Controllable ? Noise b. the outputs of each process step c. where we are currently collecting data d. Valueadded and Nonvalue added activities 4. Report back in 45 minutes Company Confidential BB_M02 Process Version 3 January 20xx 26 Summary – Process Mapping ? One person does not have all of the answers, a team needs to develop the Process Map. ? Prior to the Process Mapping exercise, always walk the process. ? A pleted Process Map will provide you with: – A list of the Inputs (X’s) ? Controllable ? Noise – A list of the Output (Y’s) – Areas that are being measured – Areas that need measurement – Value Added vs. Nonvalue Added steps ? The Process Map is the foundation for your process improvement efforts. 。s at each process step. 7. List both internal and external X39。 install Receive amp。 approve CAAR Review amp。Company Confidential BB_M02 Process Version 3 January 20xx Process Mapping Company Confidential BB_M02 Process Version 3 January 20xx 2 Learning Objectives To: ? Understand where Process Mapping fits into MEDIC ? Understand what is a Process Map ? Understand why a Process Map is necessary ? Learn the ponents of a Process Map ? Review examples of Process Maps ? Learn how to create a Process Mapping ? Execute a Process Mapping exercise Company Confidential BB_M02 Process Version 3 January 20xx 3 Process Mapping ? Quantify waste ? Identify possible BoB/WoW levers ? Experiment ? Isolate and verify the root cause by focusing amp。 installation request) Review amp。 approve CAAR Acquire equipment Supplier CAAR $50,000 Configure amp。 Stop Point (from the Project Charter and SIPOC) 2. Determine whether you will use a – Process Flow Map – Deployment Flow Diagram 3. Document all tasks or operations needed in the production of a “good” product or service (it would be extremely beneficial to include DPMO, cycle time, and COPQ at each step). 4. Document each task or operation as value or nonvalue add. 5. Locate any Standard Operating Procedures or documentation that identifies how that task is to be executed. 6. List both internal and external
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