【正文】 ......12 質(zhì)量?？?...........................................................................................................................................12 施工（生產(chǎn)）人員 ..........................................................................................................................13 其他部門和人員 ..............................................................................................................................13 5 管理程序和流程 .........................................................................................................................................13 員工質(zhì)量意識(shí)的提高 ........................................................................................................................13 質(zhì)檢人員、試驗(yàn)人員的管理 ...........................................................................................................13 質(zhì)檢人員、試驗(yàn)人員的配置及入職要求 ...........................................................................13 資格認(rèn)定管理 .........................................................................................................................13 施工（生產(chǎn)）過程中的質(zhì)量控制 ...................................................................................................14 工程（產(chǎn)品）特性信息的獲取 ............................................................................................14 施工組織設(shè)計(jì)、技術(shù)方案（措施）的編制及技術(shù)交底 ..................................................14 特殊過程（關(guān)鍵過程）的控制 ............................................................................................14 施工（生產(chǎn)）過程的監(jiān)視和測(cè)量 ........................................................................................15 工程（產(chǎn)品）的標(biāo)識(shí) .............................................................................................................16 產(chǎn)品防護(hù) ..................................................................................................................................16 檢驗(yàn)與試驗(yàn) ........................................................................................................................................16 檢驗(yàn)、試驗(yàn)策劃 .....................................................................................................................16 3 檢驗(yàn)和試驗(yàn)的實(shí)施 .................................................................................................................17 檢 驗(yàn)試驗(yàn)記錄 .........................................................................................................................18 保修 ..........................................................................................................................................18 公司、二級(jí)單位質(zhì)量檢查 ...............................................................................................................18 不合格品管理 ....................................................................................................................................19 評(píng)審和處置 .............................................................................................................................19 不合格品處置的實(shí)施 .............................................................................................................19 質(zhì)量事故的管理 ................................................................................................................................20 質(zhì)量事故分類 .........................................................................................................................20 質(zhì)量事故的處理 .....................................................................................................................20 質(zhì)量考核與獎(jiǎng)懲 ................................................................................................................................21 質(zhì)量考核 ..................................................................................................................................21 質(zhì)量獎(jiǎng)懲 ..................................................................................................................................21 質(zhì)量改進(jìn)與創(chuàng)新管理 ........................................................................................................................21 質(zhì)量改進(jìn) 與創(chuàng)新 管理 .............................................................................................................21 QC小組活動(dòng)管理 ....................................................................................................................22 竣工移交管理 ..................................................................................................................................22 竣 工資料整編責(zé)任 ...............................................................................................................22 原始資料的收集 ...................................................................................................................22 竣工資料整編要求 ...............................................................................................................23 竣工資料的移交 ...................................................................................................................23 質(zhì)量信息 ...........................................................................................................................................23 質(zhì)量信息收集的范圍、內(nèi)容 ..............................................................................................23 質(zhì)量信息傳遞途徑、方法 ..................................................................................................23 質(zhì)量報(bào)表管理 .......................................................................................................................24 優(yōu)質(zhì)工程的創(chuàng)建 ..............................................................................................................................24 優(yōu)質(zhì)工程創(chuàng)建策劃、實(shí)施 ..................................................................................................24 優(yōu)質(zhì)工程申報(bào) .......................................................................................................................24 5 記錄 .................................................................