新加坡與臺(tái)灣醫(yī)療品質(zhì)管理制度比較-全文預(yù)覽
【正文】 26 BENEFITS OF TRACERS ? For patients Improve safety and quality of care, improve patient flow ? For staff Encourage team building, create systems thinkers, creates a better understanding of each other’s role ? For anization Reduce risk to patients, increase patient satisfaction and foster systems improvement 27 FIVE STEPS TO SUCCESS ? Keeps things simple and clear ? Consider data your best friend ? Presume change and manage it ? Practice the process ? Set staff expectation 28 JCAHO PRIORITY FOCUS AREAS ? Assessment and care ? Communication ? Competency and credentialing ? Equipment use ? Infection control ? Information management ? Medication management ? Organizational structure ? Orientation and training ? Physical environment ? Quality improvement expertise and activity ? Rights and ethics ? Safety engineering ? Staffing 29 中央醫(yī)院 (SINGAPORE GENERAL HOSPITAL) ? 新加坡政府為提昇公立醫(yī)院之營(yíng)運(yùn)效率，將醫(yī)生部轄屬下之公立醫(yī)院，採(cǎi)公辦民營(yíng)方式委託國(guó)立健保集團(tuán)及新加坡保健服務(wù)集團(tuán)兩大集團(tuán)經(jīng)營(yíng)，而新加坡中央醫(yī)隸屬於新加坡保健服務(wù)集團(tuán)，屬公辦民營(yíng)之公立醫(yī)院。不要掩飾，不要辯解，還沒(méi)做到的就承認(rèn)自己的不足，事後再繼續(xù)改善。 12 國(guó)際評(píng)鑑聯(lián)合會(huì) （ JOINT COMMISSION INTERNATIONAL, JCI） 的認(rèn)證 JCI國(guó)際醫(yī)院評(píng)鑑始自 1999年，由美國(guó) JCAHO之國(guó)際部門(mén)舉辦，聘請(qǐng)美國(guó)醫(yī)界經(jīng)驗(yàn)豐富的資深醫(yī)療、護(hù)理、及管理專(zhuān)家擔(dān)任評(píng)鑑委員。
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