【正文】
prea terminal 培訓(xùn)器材: 白板,白板紙,培訓(xùn)資料,帶Oprea終端的電腦Method 培訓(xùn)方式Training Steps培訓(xùn)步驟Time時(shí)間Introduction介紹Lecture教學(xué)式Prepared on Flip ChartContents內(nèi)容Lecture amp。Standard : Reservation Sales associates will promote the Hotel and its facilities by introducing the Hotel and its facilities over the telephone and professionally describe hotel facilities to telephone inquires.標(biāo)準(zhǔn): 預(yù)訂部銷(xiāo)售文員須在接到關(guān)于酒店設(shè)施的咨詢(xún)時(shí)能夠?qū)I(yè)的描述酒