【正文】 ，如喝茶、抽煙、吃東西、聽音樂、打哈欠、與他人交談或長時間沉默不應答等不良表現(xiàn)，以免給對方造成傲慢無禮的不良印象。閱讀后再將名片放進口袋或皮包內(nèi)，切忌隨意放置或擺弄；回贈名片：接收對方名片后即應回贈自己的名片，如果沒有或沒帶名片，也應向?qū)Ψ奖硎厩敢獠⒄f明理由?！被颉斑@是我的名片，請多關照。職業(yè)交往中的手勢禮節(jié)與禁忌。儀態(tài)美的三原則：莊重、自然、規(guī)范；儀態(tài)美的三要素：姿態(tài)、表情、動作。儀態(tài)與儀態(tài)美。（二）簡答1. 儀表與儀表美。26. 佛教的三大節(jié)日包括佛誕節(jié)、成道節(jié)、涅槃節(jié)。22. 中餐宴請以桌次、位次體現(xiàn)來賓身份和主人禮遇，其禮節(jié)規(guī)范在于以遠為上、面門為上、居中為上。那么，雙方見面時公關經(jīng)理應該先介紹總經(jīng)理。14. 儀態(tài)就是指人際交往中經(jīng)過修飾的舉止動作，包括交際活動中一切可以明顯察覺到的形體活動。8. 儀表是指人經(jīng)過修飾的外表，廣義的儀表包括人的儀容、服飾、風度、魅力等一切可感受到的外在形象。5. 國際禮儀就是對不同文化的理解與尊重，因此，國際禮儀的基本原則應包括：不卑不亢、信守承諾、求同存異、入鄉(xiāng)隨俗。t opportunities awareness in world range within some leading level of knowledge has has must awareness, hope designers can in yihou of design in the can success of using in this design in the proceeds of experience manipulator in both at home and abroad of research profile automation mechanical arm research began Yu 20th century mediumterm, after years with with puter and automation technology of development, Makes mechanical arm on the Grand stage of industrial automation and shine, gradually became an industrial evaluation standards, and its importance can be seen. Now original robotic arm spent most of mass production and use on the production line, which is programmed robotic arm. As the first generation of manipulator position control systems main features, although not back several generations that can detect the external environment, but can still successfully plete like welding, painting, delivery as well as for materials simple movements. Second generation mechanical arms are equipped with sensors and manipulators have the environment there is a certain amount of sense, when the mechanical arm is to use the program as a basis. Difference is that the robot begand遠程教育學院期末復習大綱課程名稱職業(yè)禮儀與職業(yè)形象設計教材信息名稱教師個人課件材料出版社作者版次一、客觀部分：（填空、簡答）（一）填空1. 禮貌是人際交往中自尊與敬人的心理態(tài)度。s attention began to be a high degree of development. Labor rates, working conditions, labor intensive aspects of promoting development. Both at home and abroad to develop the PLC (programmable logic controller) is in various special circumstances and under special conditions set for mechanical devices. Now turned on the development of the microelectronics automatic control technology and the rapid development of the trains, the success of PLC hardware software and simulation control win big and successful development, now continues to develop as a factory automation standards. Because robots are good development of the technology makes a good optimization of productive capital, and robot shows this unique advantages, such as: has good patibility, wide availability, hardware is plete, and programming that can be mastered in a short time, so in the context of industrial PLC applications became ubiquitous. Manipulator in many developed country agriculture and industry has been applied, such as the use of mechanical harvesting large areas of farmland, repeated operations on the highspeed line that uses a robotic arm, and so on. Today, the high level of automation bined with restrictions on the manipulator development level is slightly lower than the international. The design is mainly arm welding machine by PLC Automation control. This of design let designers on in school by learn of has a must of consolidation, understand has some usually didn39。4. 禮儀是指人際交往中約定俗成的、表現(xiàn)律己與敬人的完整行為與過程。英語“禮儀”一詞源于法語“Etiquette”，原意是“法庭上的通行證”，記載著當時人們進入法庭時應當遵守的行為規(guī)范與準則。13. 職業(yè)服飾中飾物禮節(jié)應注意簡潔大方忌華麗、以少為佳忌繁復、同質(zhì)同色忌雜亂、尊重習俗避禁忌。 18. 一位教授到一家公司來講學，公關經(jīng)理在機場接到這位教授后要安排他與公司總經(jīng)理見面。21. 電話語言的第一聲往往具有關鍵的形象效果，公務電話的“開始曲”應注意問候與自我介紹兩大要素。25. 伊斯蘭教的禮儀包括念功、拜功、齋功、課功和朝功，謂之“五功”。節(jié)日期間人們進行物資交流以及射箭、摔跤、賽馬等傳統(tǒng)的體育競技活動。儀表美之“三個三”：儀表美之“三狀態(tài)”：自然美、修飾美、內(nèi)在（氣質(zhì)）美；儀表美之“三原則”：健康、莊重、自然；儀表美之“三要素”：發(fā)型、化妝、服飾。儀態(tài)美之“三個三”：儀態(tài)美的三階段：高度意識、自覺控制、有效改變。國際通行的服飾“TPO”原則即：Time：服飾風格應符合交際時間、時尚潮流的需要；Place：服飾風格應符合環(huán)境場所、文化習俗的需要；Occasion：服飾風格應符合交際角色、目的氛圍的需要。尊者優(yōu)先：遞送名片應的次序在于“給尊者優(yōu)先知情權(quán)”，即男士、晚輩、下級要主動先給女士、長輩、上級遞送名片，當對方不止一人時，應按職務高低、年齡大小等情況依次遞送名片；舉止姿態(tài)：遞送名片時應注意儀態(tài)規(guī)范，即站姿、躬身、雙手遞送，遞送時目光注視對方、表情自然并伴隨語言表達，如：“我是某某，這是我的名片。姿態(tài)舉止：接收他人名片時應起身、欠身、面帶微笑，雙手拇指和食指壓住名片下方兩角接過名片，并伴隨“謝謝”“非常榮幸”等禮貌用語；閱讀名片：接到名片后應首先認真閱讀，如遇不能確定的字還應當場請教。及時接聽：接聽公務電話應注意在“鈴響三聲”內(nèi)接起，如鈴響五、六聲后才接則應注意首先表示歉意，如“對不起，讓您久等了！”，以免給對方造成妄自尊大、不講效率的不良印象。復述確認：接聽電話應對重要或關鍵內(nèi)容進行復述與確認，如對方所留的電話號碼、對方約定的時間地點、產(chǎn)品的數(shù)量種類、確定的解決方案等；中止通話：接聽電話的過程中如需要中止通話應特別注意語言表達，應包括表達歉意、說明原因和承諾回電，如“對不起，我現(xiàn)在有一位客戶來訪，我稍后再給您回電話好嗎？。儀式開始：雙方參加談判的全體人員應全部出席簽字儀式以示誠意。儀式結(jié)束：雙方代表起立、交換文本并相互握手祝賀合作成功。到達：拜訪前應事先選好出行路線、算好出行時間，確保如約到達。佛教禮節(jié)與禁忌。 尊敬佛教圣物，忌敲打鐘鼓、逆轉(zhuǎn)經(jīng)筒、觸摸經(jīng)書、指點佛像。1基督教的禮節(jié)與禁忌l 教堂為基督教的圣殿，允許非基督徒進入?yún)⒂^但要保持安靜；進入教堂忌衣冠不整、喧嘩吵鬧、交頭接耳、東張西望、爭搶座位、抽煙飲酒等任何妨礙宗教活動的行為；l 忌以上帝的名義起誓或玩笑；忌混淆不同教派的神職與稱呼；忌對上帝、基督、圣事、教義等