【正文】 as as time, space, and privacy, the opportunities for mismunication while we are in crosscultural situations are plentiful. Interpersonal Relationships: How we perceive that munication is affected by the past experience with the individual. Perception is also affected by the organizational relationship two people have. For example, it may be perceived that munication with a superior is different from that with a subordinate or peer. Noisy Transmission (unreliable messages, inconsistency) Receiver Distortion (elective hearing, ignoring nonverbal cues) Besides, such factors also effect munication efficiency as power struggle, manager’s hesitation to be candid, misreading of body language, tone and other nonverbal forms of munication, defensiveness, distrusted source, erroneous translation, value judgment, state of mind of two people, etc.From the analyses of the abovementioned factors, we can naturally see that the variety of noise affects the munication process from beginning to end. s continued absences. Thus what appeared to be a simple munication was, in reality, quite plex. Terry was municating far more than that she would miss work。ve missed and your appointments keep backing up。 Barriers to Effective Business Communication There are a good number of sources of noise or interference that can enter into the munication process, especially in the business environment. The munication in a work setting is often plicated by the plex and often conflictive relationships existing at work. The following suggests a number of sources of noise in the business setting: Language: The choice of words or language in which a sender encodes a message will influence the quality of munication. Because language is a symbolic representation of the meaning, the room for interoperation and distortion of the meaning exists. Take the simple example:s language can only rely on internationally known words, thus making the sought for munication hardly possible. But even speakers of the same language often have problems of the same sort if their 39。s and Moles39。 however, the value of presentations is oftentimes overlooked. This may be because many technical people view oral presentation skills as less important, as they fall into the category of sales skills. Actually, it isn39。 Here I would like to take this opportunity to express my deepest gratitude to those who have contributed to the development of the ideas presented in this thesis in one way or another.Abstract 第四章主要闡述了臨場做口頭介紹時要注意的演講技巧。因此本文將從交際理論入手，分析影響交際過程中的各個因素，從而尋找克服這些因素的突破口，進(jìn)而總結(jié)出能有效加強(qiáng)商務(wù)交流的方法與技巧。 Practice Our Delivery Skills……………………………………………..31 Consideration of the Speech Environment Considering Noise ……………………………………………………………………………………25Chapter Two: Preparation Analysis of the Occasion Considering Context …………………………………………………………………………………………………11 Adaptation to the Audience Considering Receiver …………………………………………………………………………………………………13 Definition of the Goal Considering Input …………………………………………………………………………………....15 Organization of Speechwriting Considering Sender ……………………………………………………………………………………18 Structure……………………………………………………………………..19 Communication Models…………………………………………………….3 Elements of the Communication Process………………………………….5 Barriers to Effective Business Communication…………………………...6 Profile……………………………………………………………………………..1 Abstract………………………………………………………………...ⅠContentsChapter One: Introduction Nonverbal Communication Cues………………………………………..8 Language………………………………………………………………….24然而這種方式在其進(jìn)行交流過程中經(jīng)常會受到各種因素的影響，從而無法順利達(dá)到商務(wù)交流的預(yù)期目的。 第三章著重介紹了排練過程中的一些技巧，強(qiáng)調(diào)反復(fù)訓(xùn)練對臨場表現(xiàn)的重要性。 This thesis would not have turned out as it is, but for the generous help and expertise from a wide variety of sources. To my family, I render my gratitude for constant encouragement and advice. Their enormous care and love enabled me to continue this paper with perseverance till its pletion. The world of work, for most people, is primarily a world of munication. Written memos, position papers and reports, job descriptions and procedural instructions, letters to clients and responses to plains, and promotional materials cross the desk in the pany daily. The channels of oral munication also bear major loads. During a routine week, employees will actually spend more time speaking than writing: group discussion, employment and appraisal interviews, instructions from superiors to their subordinates, inquires for information and advice, luncheons and conferences with clients and colleagues. No one denies the role that the two channels of munication mentioned above play in achieving performance effectiveness。 The munication process involves certain elements. Let us have a look at these elements by examining some munication models.[1] The following models are extracted from the materials on the website: (March 19,2004)[1] Saussure’s Model of the Speech Circuit On the one hand, munication is linear in that two persons, A and B, municate in a way that a message is conveyed from one to the other: A B. On the other hand, the participants in the munication process are both simultaneously active . Person B does not only listen, she or he may answer or at least show some reaction. On the basis of this understanding, Saussure devised a circular munication model, . the model of the speech circuit. It shows the mechanisms of a dialogue: Acoustic signals are sent from a speaker A to a receiver B, who then, in turn, bees the sender, sending information to A, who bees the receiver. Saussure outlined two processes within this framework. The first one is phonation. Here the sender formulates mental signs in the mind and then gives acoustic shape to them. The second one, audition, is the opposite process of the receiver transforming the acoustic message into mental signs.