【正文】 .....................123. 大客戶資料管理 ..................................................................................................123. 知識(shí)庫(kù)管理 ..........................................................................................................123. 產(chǎn)品管理 ..............................................................................................................123. 文檔管理 ..............................................................................................................123. 規(guī)則管理 ..............................................................................................................123. 面向業(yè)務(wù)運(yùn)營(yíng)的需求 ..................................................................................................124. 大客戶服務(wù) ..........................................................................................................124. 市場(chǎng)營(yíng)銷管理 ......................................................................................................125. 銷售管理 ..............................................................................................................127. 面向經(jīng)營(yíng)決策的需求 ..................................................................................................128. 綜合查詢需求 ......................................................................................................128. 綜合統(tǒng)計(jì)需求 ......................................................................................................128. 綜合分析需求 ......................................................................................................128. 面向綜合管理的需求 ..................................................................................................128. 團(tuán)隊(duì)管理 ..............................................................................................................128. 員工管理 ..............................................................................................................128. 考核管理 ..............................................................................................................128. 成本管理 ..............................................................................................................128. 工作計(jì)劃管理 ......................................................................................................129. 信息交流管理 ......................................................................................................129. 流程管理 ..............................................................................................................129. 面向綜合管理的需求 ..................................................................................................129. 團(tuán)隊(duì)管理 ..............................................................................................................129. 員工管理 ..............................................................................................................129. 考核管理 ..............................................................................................................129. 成本管理 ..............................................................................................................129. 工作計(jì)劃管理 ......................................................................................................129. 信息交流管理 ......................................................................................................129. 流程管理 ..............................................................................................................130. 系統(tǒng)管理的需求 ..........................................................................................................130. 職責(zé)與權(quán)限管理 ..................................................................................................130. 系統(tǒng)監(jiān)控 ..............................................................................................................130. 操作日志管理 ......................................................................................................130. 系統(tǒng)日志管理 ......................................................................................................130. 數(shù)據(jù)備份 ..............................................................................................................130第 6 章. 本地網(wǎng)級(jí)功能需求 ......................................................................................................131. 面向信息管理的需求 ..................................................................................................131. 大客戶資料管理 ..................................................................................................131. 知識(shí)庫(kù)管理 ..........................................................................................................131. 文檔管理 ..............................................................................................................131. 面向業(yè)務(wù)運(yùn)營(yíng)的需求 ..................................................................................................1314 / 156. 大客戶服務(wù) ..........................................................................................................131. 市場(chǎng)營(yíng)銷管理 ......................................................................................................132. 銷售管理 ..............................................................................................................134. 面向經(jīng)營(yíng)決策的需求 ..................................................................................................135. 綜合查詢需求 ......................................................................................................135. 綜合統(tǒng)計(jì)需求 ......................................................................................................135. 綜合分析需求 ......................................................................................................135. 面向綜合管理的需求 ..................................................................................................135. 團(tuán)隊(duì)管理 ..............................................................................................................135. 員工管理 ...............................