【正文】 不是寫了多少頁報告、不是發(fā)了多少次指令?？梢院敛豢鋸埖卣f, “ 管理就是溝通, ” 溝通決定著管理的質(zhì)量與水平。而要有效實施管理，溝通的運用是一良好法則。時代在變，市場也在變，企業(yè)作為社會的經(jīng)濟(jì)主體，必須及時應(yīng)對市場變化，加速信息的傳遞和反饋，這對企業(yè)溝通的速度與管道的多元化等提出了新的要求。 到底什么是溝通呢? 溝通在管理學(xué)中的定義是指信息、思想和情感在個人或群體間傳遞的過程。管理者的職責(zé)無非是計劃、組織、協(xié)調(diào)、人事、控制, 管理者的工作就是通過管理所屬員工實現(xiàn)組織目標(biāo)。如何有效地改善管理溝通以避免或減少這些問題的出現(xiàn)呢？這是一個在當(dāng)今信息社會背景下組織（企業(yè)）領(lǐng)導(dǎo)者和管理人員都值得重新審視和重視的問題?？墒牵覀兘M織的管理溝通的進(jìn)行并不是很有效、完善以及充分。所以說，管理溝通是一切企業(yè)管理行為的靈魂。比如說對組織（企業(yè)）的歸屬感、榮譽感和參與感，而這一切也都是借助于有效的管理溝通得以實現(xiàn)的。s highest the Z theory had surmounted X, the Y theory, thought the human is the cultural worker, road of the management lies in by the sentiment system principle, emphasizes the enterprise internal munication on the enterprise which the munication way management subdues all is practices the Z theory the successful model.管理就是溝通 管理溝通是管理中極為重要的部分。s factor is the key which the enterprise succeeds is business management in the final analysis is personhood39。s creativity and interpersonal relationship ability gradually will occupy the leading role, but staff39。s exchange cannot leave the not exaggerate said that, “the management is the munication,” the munication is deciding the management quality and the level. The management is the munication, but, the management needs the high grade munication or the effective munication premise is the respect, the trust and the understanding, the munication promotes each other respect, the trust and the only the munication is a quantity concept, is not looked we opened how many time wrangled the meeting, have not sent how many mails。s winwin goal, is now at last a role which the superintendent should take on. I believed that, the munication is extremely important, therefore, I believed, the management is the munication. What is the munication? The munication is refers to the information, the thought and the emotion in the management science definition the process which or between the munity transmits in munication goal is not merely to the significance transmission, but also must to the significance understand and achieve the mutual recognition.“Regardless of great thought, if does not transmit for other people and were understood by other people, all is meaningless.” An information age big characteristic is the change. The time is changing, the market is also changing, the enterprise took social the economic subject, must prompt be supposed to the market shift, accelerates the information transmission and the feedback, this the speed and the pipeline multiplication which municates to the enterprise and so on set the new on thoroughly along with the time change as well as the enterprise reform, the enterprise personnel39。s basic kitchen necessities firewood, all is making the environment intense influence, although has some rules to be possible to seek, but more times needs to make the judgment according to the environment special details, then motion. Therefore all said the management not only is a science also is an 39。s good munication to achieve the final values the said, manages the munication is all business management behavior soul. Mentions “the management munication”, Management science Principle has inevitably in any edition important nature is as if very many business management personnel regarding this not very big interest, because they thought: The munication is not the very difficult matter, we not all are every day carrying on various munication in the enterprise internal and external? Indeed, we constantly all are municating, just like we breathe the air same nature. But, we organize the management munication carries on is not very effective, is perfect as well as is result appeared many information distortions, organizes internal fill rumor rumors。本科畢業(yè)設(shè)計（論文）外文參考文獻(xiàn)譯文及原文學(xué) 院 經(jīng)濟(jì)管理學(xué)院 專 業(yè) 工商管理 年級班別 學(xué) 號 學(xué)生姓名 指導(dǎo)教師 2007 年 6 月 15 日目 錄1 外文文獻(xiàn)譯文……………………………………………………….…………………….1 管理溝通的有效方法………………………………………………………………12 外文文獻(xiàn)原文………………………………………………………………………………4 The Effective Methods In Management And Communication………………..43 外文文獻(xiàn)譯文………………………………………………………………………………9 管理就是溝通……………………………………………….………………………..94 外文文獻(xiàn)原文………………………………………………….…………………………..12 The Management Is The Communication……………….………………………12The Management Is The Communication The management munication is in the management the extremely important management and by the superintendent between the effective munication is any management art the organization is for achieves its mon goal according to certain rule and the procedure the coagulation munity, the organization goal realization or not is decided in the organization the management municates unimpededly, the effective management munication is whether advantageous in the information is organizing internal full flowing and sharing, may enhance the organization the working efficiency, the enhancement organization decisionmaking science, the rationality. Moreover the behavioral science theory tells us, organizes the member is not the pure material interest pursuer, they simultaneously also have the energetic level instance said to the organization (enterprise) sense of belonging, sense of honor and sense of participation, but all these also all are draws support in the effective management munication can only then the effective management munication, organizes member39。s job performance can obtain should like from the enterprise culture that, the enterprise culture is the enterprise core values which the enterprise staff altogether has, is consciousness enterprise culture formation depends on in organizes between member39。s activity, as slightly as the mon mon people39。s successful key lies in to lead .Humanist, drives the morale, the building atmosphere, by the effective realization organization and staff39。s management, department39。s work content are more and more many by the knowledge, the thought is posed for the core information processing and the transmission,