【正文】 you like this fashion (color, size, design )?您喜歡這種款式（顏色、尺寸、圖案）嗎？ 2 The extra large size of this color is out of 了。 I will send someone up to your room right 。ll look into the mater right 。 1 I39。t accept 。m afraid it39。 May I present you a litter souvenir?請(qǐng)接受我們的一點(diǎn)小紀(jì)念品。 15 We39。 How many pieces of luggage do you have?請(qǐng)問(wèn)您有幾件行李？ Two suitcases and one bag . Is that right?兩只箱子和一個(gè)包，對(duì)嗎？ I’ ll show you to the Front Desk.. This way ，請(qǐng)走這邊。t happen again. 前臺(tái)英語(yǔ)詞匯 1. Hotel personnel Director general 董事長(zhǎng) General manager () 總經(jīng)理 deputy general manager () 副總經(jīng)理 Department manager 部門經(jīng)理 Assistant manager ( ) 大堂副理 Executive on duty （ 行政值班經(jīng)理 Supervisor 主管 Captain 領(lǐng)班 12 Secretary 秘書 Accountant 會(huì)計(jì) Cashier 收銀員 Hotel doctor 飯店醫(yī)生 Receptionist 前臺(tái)接待 員 Trainee 實(shí)習(xí) 生 Room attendant 客房服務(wù)員 Operator 接線員 Bellman 行李員 Waiter 餐廳男服務(wù)員 Waitress 餐 廳女服務(wù)員 Chef 廚師 長(zhǎng) Security 保安 2. Hotel department Human resources dept 人力資源部 市場(chǎng)營(yíng)銷部 Food and beverage (Famp。m terribly sorry to hear that. Q: 甜點(diǎn)有那幾種 A: What do you have for dessert Q:可以給我一些芝士嗎 A: May I have some cheese Q: 可以給我一點(diǎn)蕃茄醬嗎 A: May I have some ketchup, please Q: 可不可以不要甜點(diǎn)改要水果 A: Can I have some fruit instead of the dessert Q: I would like to have your special beefsteak. A:How do you like your beefsteak, sir 11 G:Medium well, please. Q: How would you like your eggs A: A fried egg,sunnyside up. Q: Could you tell me the Service hours of restaurant A: 7: 9:. for breakfast. Q:請(qǐng)給我刀 ,叉 .A:May I have a fork and knife, please Q:請(qǐng)給我一雙筷子 .A:May I have a pair of Chopsticks, please Q: Can we sit over there There39。s special Q: 餐廳是否有供應(yīng)素食餐 A: Do you have vegetarian dishes Q: Could you tell me where I could wash my hands A: Go straight ahead. Turn left. Q: I39。 I think there is a mistake in the bill 可不可以麻煩再確認(rèn)一次帳單？ Could you check it again？ 可以用這 張信用卡付帳嗎？ Can I pay with this credit card？ 請(qǐng)給我收據(jù)。 My order hasn’ t e yet. 這不是我點(diǎn)的食物。 May I have a bottle of mineral water？ 請(qǐng)給我不含碳酸的礦泉水。用完餐付費(fèi)時(shí)，千萬(wàn)別忘了確認(rèn)帳單數(shù)目，以及付些小費(fèi)表示謝意。 I’ m on a diet. 我必須避免含油脂 (鹽份 /糖份 )的食物。 May I have a menu,please？ 是否有中文菜單？ Do you have a menu in chinese？ 在用晚餐前想喝些什么嗎？ Would you like something to drink before dinner？ 餐廳有些什么餐前酒？ What kind of drinks do you have for an aperitif？ 可否讓我看看酒單？ May I see the wine list？ 我可以點(diǎn)杯酒嗎？ May I order a glass of wine？ 餐廳有那幾類酒？ What kind of wine do you have？ 我想點(diǎn)當(dāng)?shù)爻霎a(chǎn) 的酒。 My name is Jessica Yang. 餐廳是否有任何服裝上的規(guī)定 ?Do you have a dress code? 女士是否需著正式服裝 ?Could the ladies wear formal dresses? 請(qǐng)不要穿牛仔褲。 Nine o’ clock should be . 今天的推薦餐是什么 ?What do you have for today’ s special? 我們想要面對(duì)花園的位子。 We’ ll e around eight o’ clock. 我要如何才能到達(dá)餐廳 ?How can I get there? 我想要預(yù)約今晚 7 點(diǎn) 2 個(gè)人的位子。電話預(yù)約時(shí)，一定要詳細(xì)告知餐廳預(yù)約時(shí)間、人數(shù)與名字，并且最好詢問(wèn)清楚是否需著正式服裝，以免屆時(shí)失禮。 I am sorry , Sir/Madam, I will change it for you now. 46）現(xiàn)在可以上點(diǎn)心了嗎？ Can I bring your dessert for you now? 47）現(xiàn)在要還是等一會(huì)兒 Would you like to have it now or later? 48）給您女兒換張高椅子好嗎？ Can we offer a stool for your daughter? 49）這些甜食（水果）是免費(fèi)贈(zèng)送的。 How would you like to pay for your bill? By cash or by credit card? 36）可以給我開(kāi)發(fā)票嗎？ May I have the receipt? 37）這是您的找錢和發(fā)票 This is your change and receipt. 38）客人：可以入房帳嗎？ 服務(wù)員：當(dāng)然可以，請(qǐng)?jiān)谶@里簽名，并寫上房號(hào)，我可以看看您的房卡嗎 ? Guest： Can you put it on my room bill? Waiter: Yes, certainly, Sir/Madam. Please put your name and sign here. May I have your room key please? 39）先生 /女士，您在前臺(tái)交的押金余額不足，麻煩您付現(xiàn)或者是刷卡可以嗎？ Excuse me, Sir/Madam, your room deposit balance bee insufficient now, could you pay cash or settle by credit card now? 8 40）不好意思，您的簽名模式跟前臺(tái)登記時(shí)的簽名模式不一樣，麻煩您重新簽一下可以嗎？Excuse me, sir/madam。 Just a moment, please. 26） 我想在房間用餐。 I am very sorry to have kept you waiting, Sir/Madam. 7 13）您喜歡吸煙區(qū)還是無(wú)煙區(qū) ？ Do you smoke, Sir/Madam? 14)請(qǐng)問(wèn)喜歡喝咖啡還是茶 ？ Would you prefer tea or coffee? 15) 您介意和別人同桌嗎？ Would you mind sharing a table? 16)對(duì)不起，您跟那位先生 /小姐合用一張臺(tái)好嗎？ Would you mind sharing a table with that gentleman/Lady? 17)您等您朋友之前是否 喝杯飲品呢？ Would you like to have a drink while waiting for your friend? 18)請(qǐng)問(wèn)我現(xiàn)在可以幫您點(diǎn)單嗎？ May I take your order now? 19)請(qǐng)問(wèn)您喜歡吃點(diǎn)什么？ What kind of food would you like to have? 20)請(qǐng)問(wèn)您點(diǎn)的牛扒喜歡幾成熟呢？，半熟、七成、或全熟。 Would you prefer `A La Carte or buffet? 請(qǐng)問(wèn)喜歡喝點(diǎn)什么飲品？我們有啤酒、汽水或果汁。 西餐廳服務(wù)英語(yǔ) 西餐廳 英語(yǔ) 自助早餐從 7； 00AM 到 11； 00AM ￥ 48/位加 15% 服務(wù)費(fèi)。 1 Your dish will take about 20 minutes ,sir．先生您點(diǎn)的菜大概需要 20分鐘才能做好。 Here is the master switch, Please be sure to insert the keyboard into its slot. 3 這是總開(kāi)關(guān)。 三、其它 I’ m afraid that you have to pay an indemnity. It’ s a hotel 您得賠償。 Here’ s your laundry, ，這是您送洗的衣服。 2 1 Special laundry bags with lists are placed in your wardrobe . Washing handed in by 9: be returned to you after 5:30 . On the same day .您的衣柜里有專用洗衣袋和洗衣單。 1 It will take 6 hours to repair the water pipes .修理水管要花 6個(gè)小時(shí)。 1 酒店客房基礎(chǔ)英語(yǔ) 酒店基礎(chǔ)英語(yǔ) —— 客 房 基本句型 一、打掃房間 Housekeeping. May I e in?客房服務(wù)員 ，我能進(jìn)來(lái)嗎？ I’ m sorry to trouble you, sir May I clean the room now? 對(duì)不起，打擾了，先生，現(xiàn)在我能為您打掃房間嗎？ Would you like me to make your bed now?現(xiàn)在我能為您整理床鋪嗎？ When would you like me to do room , sir?您要我什么時(shí)候來(lái)為您整理房間，先生？ Shall we e back later?我們等一會(huì)再來(lái)，好嗎？ I hope I’ m not disturbing I’ m ing to change the sheets and We will e and clean your room 。 1 Have you check your room?您檢查過(guò)您的房間了嗎？ 1 It takes half an hour to finish cleaning .打掃房間一般花半個(gè)小時(shí)。這兒有筆和紙給您。 Would you please fill in the laundry list?請(qǐng)您填一下洗衣單好嗎？ Please sign on the laundry list, sir/madam 請(qǐng)您在洗衣單上簽名好嗎？先生 /女士 When would you like your laundry back?您要什么時(shí)候取回送洗的衣服？ You laundry will be ready by this 6點(diǎn)鐘洗好。 Your laundry will be ready tomorrow afternoon. We could get it done this evening if you wish, but there will be an extra charge for quick 的衣服明天下午可以洗好，如果您需要的話，我們可以在今天晚上洗好，不過(guò)這是快件，要另外加收費(fèi)用。 I’ m awfully sorry to have b