【正文】 AIP 3 Resource Results $300K/Month A+B+C/Month $200K/Month A+B+C/Month $100K/Month A+B+C/Month 案例 2 Case II PROPRIETARY 169。 2020 Thomas Group, Inc., All Rights Reserved Document NPD AIP?s 記錄 NPD進(jìn)程中行動(dòng) PROPRIETARY 169。 2020 Thomas Group, Inc., All Rights Reserved Filter Test for New AIPs 新 的進(jìn)程中行動(dòng)的過(guò)濾 Strategic Fit? ? Does the Deliverable support a strategy or tactic necessary to take advantage of the opportunities identified by the basic mission ? Does the Deliverable support the anization?s defined strategy AND ValueAdded ? Does the Deliverable increase the results of the anization? ? Does the Deliverable add process improvement by: ? Improving the responsiveness to internal or external customers while employing minimum resources? ? Accelerating results while employing minimum resources? 是否 符合戰(zhàn)略要求 ? 最終 結(jié)果是否支持充分發(fā)掘使命性機(jī)遇所需的戰(zhàn)略或戰(zhàn)術(shù)？ ? 最終結(jié) 果是否支持組織既定戰(zhàn)略 是否 符合附加價(jià)值的需求 ? 最終 結(jié)果是否提高組織的成效 ? 最終 結(jié)果是否提高流程改進(jìn)的質(zhì)量？ ? 在雇用最少的人力資源的前提下，提高對(duì)內(nèi)外部客戶(hù)的反應(yīng)速度？ ? 能否 在雇用最少的人力資源情況下，加快結(jié)果的實(shí)現(xiàn)？ PROPRIETARY 169。 2020 Thomas Group, Inc., All Rights Reserved AIP Generation Process 進(jìn)程中行動(dòng)的產(chǎn)生流程 No Yes 是 Yes 有 Yes 是 No 無(wú) Starts Control 開(kāi)始控制 形成 /識(shí)別新的 進(jìn)程中行動(dòng)， 有預(yù)期成果， 有完成的衡 量指標(biāo)，完 成的時(shí)間期限 Create or identify new AIP with deliverables, pletion criteria, and due date 接受人 進(jìn)程中行動(dòng) 管理流程 Receiver AIP Management Process 進(jìn)程中行動(dòng) 有無(wú)實(shí)質(zhì)性目標(biāo) Does AIP have physical deliverable? 清除 Kill 進(jìn)程中行動(dòng)是否符合 戰(zhàn)略和附加價(jià)值的要求？ Does AIP meet strategic and valueadded criteria? 給接受 人的說(shuō)明 Instructions to Receiver Backlog Management 儲(chǔ)存管理 ?Prioritize for valueadded 按照附加價(jià)值排序 –High 高 –Medium 中 –Low 低 ?Other… 其它 Assign Appropriate and capable Receiver? 是否分派合適、 精干的接受人 No 否 SCOPE 范 圍 Cycles of Learning174。 2020 Thomas Group, Inc., All Rights Reserved 接收者的進(jìn)行中 AIP管理 啟動(dòng)原則 Receiver Ongoing AIP Management Loading Rules 1. To exercise starts control load by highest value using items below as guides: – Impact higher return – Request date near term first – Risk lower before higher 2. Break large AIP39。s that fail receiver39。 2020 Thomas Group, Inc., All Rights Reserved How Many Symptoms of Excessive AIP?s Do You Have? 在過(guò)多的進(jìn)程中行動(dòng)中你有多少的癥狀 ? 返工 ? 解決問(wèn)題耗時(shí)太長(zhǎng) ? 太多緊急、應(yīng)急事務(wù) ? 解決問(wèn)題的能力變?nèi)? ? 錯(cuò)過(guò)交付日期 ? 不可預(yù)測(cè)的流程；第一次通過(guò)率下降 ? 降低 ? 周期時(shí)間延長(zhǎng) ? 不信任 /遷咎于他人 ? 檢查 /以防萬(wàn)一 ? 頻繁改變優(yōu)先次序 ? Rework. ? Problem resolution takes too long. ? Lots of fire fighting and expediting. ? Problem solving capability bees poor. ? Missed delivery dates. ? Unpredictable processes. FirstPass Yield decreases. FPY ? Cycle time increases. ? Mistrust/Blaming of people. ? Checking/JustinCase. ? Frequent priority changing. PROPRIETARY 169。 2020 Thomas Group, Inc., All Rights Reserved YES “ AIP Overload” causes paralysis in any process resulting in missed schedules, long cycle times, and low First Pass Yields. “進(jìn)程中行動(dòng)超負(fù)荷”引起流程的癱瘓，導(dǎo)致無(wú)法按期完成工作，周期時(shí)間長(zhǎng)，第一次通過(guò)率低 是 Do you need AIP Control? 進(jìn)程中行動(dòng)需要控制嗎？ PROPRIETARY 169。 2020 Thomas Group, Inc., All Rights Reserved ? 進(jìn)程中行動(dòng)管理的益處： ? 將實(shí)際行動(dòng)和戰(zhàn)略?huà)煦^ ? 關(guān)鍵行動(dòng)能夠更快完成 ? 提高整個(gè)組織內(nèi)部的溝通 ? 能幫你節(jié)省 1525%時(shí)間 ? 增加產(chǎn)量（全部的數(shù)量，最高的價(jià)格及生產(chǎn)效率） ? 總 流程速度只相當(dāng)于最慢的流程（瓶頸）的速度，是可變因素 ? AIP Management Benefits: ? Link actions to strategy ? Complete critical actions sooner ? Improve munication throughout anization ? Allow you to rechannel 15% to 25% of your time ? Increase Output (Overall quantity, Highest value, Productivity) ? The total process line speed is only as fast as the slowest process (bottleneck) which may be a variable factor AIP Basic Concepts 進(jìn)程中行動(dòng)的基本概念 PROPRIETARY 169。 2020 Thomas Group, Inc., All Rights Reserved What is AIP Management? 什么是進(jìn)程中行動(dòng)管理？ ? AIP Management is about the control of work flow in the nonmanufacturing environment ? Any process, even one operating at entitlement, can be overburdened if the amount of work entering the process is not controlled ? Overburdened processes bee “nonrepetitive” processes, which leads to chaos ?進(jìn)程中行動(dòng)管理是在非生產(chǎn) 環(huán)境下工作的管理 ?任何流程，即使只需一步就可達(dá)到目標(biāo)狀況，假如工作數(shù)量進(jìn)入流量不被控制可能會(huì)負(fù)載。PROPRIETARY 169。 2020 Thomas Group, Inc., All Rights Reserved ? 進(jìn)程中行動(dòng)是在流程中部分完成的工作，它有 ? 明確的最終成果（完成后應(yīng)該是什么樣子？） ? 明確的完成時(shí)間（什么時(shí)候完成） ? 有負(fù)責(zé)人和明確所需的資源（誰(shuí)） ? 流程的速度由 … 確定 : ? 任務(wù)要求：最終成果的復(fù)雜性 ? 流程設(shè)計(jì)：步驟和次序，所需資源 ? 工作量：積壓工作和進(jìn)行中的工作 ? 總的流程速度取決于速度最慢的流程（瓶頸問(wèn)題） ? 瓶頸問(wèn)題經(jīng)常會(huì)轉(zhuǎn)移 ? An AIP is a partially pleted task, existing in a process, that has: ? A defined deliverable (What does it look like when pleted?) ? A defined due date (When) ? An owner and an identified resource requirement (Who) ? The speed of any process is determined by: ? Requirements of the tasks (plexity of deliverables) ? Design of the process (number and sequence of steps, resources) ? Amount of work to be performed (Backlog and work in process) ? The total process line speed is only as fast as the slowest process (bottleneck) ? Bottlenecks often move around AIP Basic Concepts AIP基本概念 PROPRIETARY 169。 2020 Thomas Group, Inc., All Rights Reserved What are ActionsinProcess (AIP?s)? 什么是進(jìn)程中行動(dòng)？ For example, AIP’s could refer to: ? The new program