【正文】 mproved recruiting and marketing – Improved petitiveness in global markets ? Organizations are adopting diversity as part of their corporate strategy. Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 55 Racial and Ethnic Stereotypes ? Racial and ethnic stereotypes are pervasive, persistent, frequently negative, and often contradictory. ? Whites have been found to advance further in the hiring process than blacks. ? Career tracking based on racial or ethnic stereotyping is mon. ? Organizations are reflections of the environments of which they are a part. Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 59 Gender Stereotypes (continued) ? Gender stereotypes lead to biased human resource decisions. ? Women suffer from a stereotype that is detrimental to their hiring, development, promotion, and salaries. Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 63 Age Stereotypes (continued) ? Older workers are seen as having less capacity for performance. ? They are viewed as less productive, creative, logical, and capable of performing under pressure, and as having less potential for development. ? They are perceived as more rigid and dogmatic, and less adaptable to new corporate cultures. ? They are perceived as more honest, dependable, and trustworthy. Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 67 Managing Workforce Diversity (continued) ? Select enough minority members to get them beyond token status. ? Encourage teamwork that brings minority and majority members together. ? Ensure that those making career decisions about employees have accurate information about them. ? Train people to be aware of stereotypes. Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 71 Perceptions of Trust ? Do you trust your boss and anization? ? Employee trust toward management is on the decline. ? Trust perceptions influence anizational processes and outes. ? What is trust? Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 75 Organizational Support Theory ? Employees who have strong POS feel an obligation to care about the anization’s welfare and to help the anization achieve its objectives. ? Employees feel a greater sense of purpose and meaning and a strong sense of belonging to the anization. ? Employees feel obligated to reciprocate the anization’s care and support. Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 79 Person Perception in Human Resources ? Perceptions play an important role in human resources and can influence who gets hired and how employees are evaluated once they are hired. ? Job applicants form perceptions during the recruitment and selection process and their perceptions influence their attraction to an anization and whether or not they decide to accept a job offer. Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 83 Two Examples of Contrast Effects Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 87 Signalling Theory ? According to signalling theory, job applicants interpret their recruitment experiences as cues or signals about what it is like to work in an anization. Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 85 Structured Employment Interviews (continued) ? Interviews are more likely to be structured when the interviewer has had formal interview training and the focus of the interview is on selection rather than recruitment. Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 81 Factors that Threaten Interview Validity ? Applicants are motivated to present a favourable impression of themselves. ? Interviewers pare applicants to a stereotype of the ideal applicant. ? Interviewers have a tendency to exhibit primacy reactions. ? Interviewers give less importance to positive information about the applicant. Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 77 Predictors and Consequences of POS Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 73 Perceptions of Trust (continued) ? Higher perceptions of management ability, benevolence, and integrity are related to greater perceptions of trust. ? Perceptions of trust in management are positively related to job attitudes, job performance, and OCB and negatively related to turnover intentions. ? Trust is considered to be the most critical factor when judging the best workplaces in Canada. Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 69 Diversity Training Programs ? One of the most mon approaches for managing diversity. ? They can cause disruption and bad feelings when all they do is get people to open up and generate stereotypes. ? Awareness training should be acpanied by skills training that is relevant to the particular needs of the anization. Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 65 Age Stereotypes (continued) ? Age stereotypes affect human resource decisions regarding hiring, promotion, and skills development. ? Older workers are often passed over for merit pay and promotions and pressured to take early retirement. ? Some anizations have implemented programs and practices to promote the hiring of older workers. Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 61 Gender Stereotypes (continued) ? Some Canadian anizations have made efforts to ensure that women are represented in senior positions. ? Women have made the most significant progress moving into senior management and executive positions in the financial services industry. ? Industries that tend to be stereotypically male have the lowest representation of women in senior positions. Copyright 169。 2023 Pearson Canada Inc. Chapter 3/ Slide 57 Gender Stereotypes (continued) ? Stereotypes of women do not correspo