【正文】
. If a foreign guest es to you for suggestions on Chinese food, and he/she would like something light and fresh, what would you remend? Answer: There are four major Chinese cuisines, or say, four styles. Each cuisine is distinctive and has its own style and flavor. As the guest prefers something light and fresh, I’d remend Huaiyang dishes which are famous for their cutting techniques and original flavor. Boiled tofu shreds and Yangzhou fried rice are worth trying.4. Which step in the table service is the most important in your opinion? Why?Answer: I think waiting at the table, meeting all the needs of the diners is the most challenging. Firstly, the waiter/waitress should be very alert to the requests of the guests. Secondly, waiters and waitresses should be familiar with the dishes and environment of the restaurant. Thirdly, they should also be good at municating with the guests as well as with the kitchen staff. 5. If a guest got drunk during a wedding banquet and he broke a wine glass, what would you do?Answer: Firstly, I would try to ask the guest to stop drinking alcoholics, and ask him if I can serve him a cup of tea. Then, I will inform the banquet host of the incident and of the charge for the damage. If the host refuses to pay for the damage or it’s beyond my ability to handle the situation, I will ask the manager for help. 6. What is more important for banquet service, skills or attitude? State your reasons. Answer: Both of them are important. One cannot do a job without professional skills。39. All servers carry a clean napkin at all times so as to be able to wipe drips or spills immediately. 所有服務(wù)人員必須隨身攜帶干凈的餐巾,以便隨時抹去溢出或潑灑的食物。34. What kind of cold dishes have you got? 你們這有什么涼菜?35. Please rush our orders as we are in a hurry.我們趕時間,請催一下我們的菜。請您慢慢看,待會兒服務(wù)員會來幫您寫菜單。24. Please feel free to contact us if you have any questions with the payment arrangements. 如果您對結(jié)賬方式有任何疑問,歡迎隨時與我們聯(lián)系。18. Our restaurant specializes in Guangdong cuisine.我們餐廳的特點是以廣東菜為主。9. How late do you stay open? 你們幾點打烊?10. For set menu