中國(guó)人壽it戰(zhàn)略規(guī)劃結(jié)構(gòu)調(diào)研(文件)
【正文】 ......................................................................13 再保險(xiǎn)系統(tǒng)應(yīng)用狀況描述 ..................................................................................................13 再保險(xiǎn)系統(tǒng)發(fā)展期望 ..........................................................................................................13 營(yíng)銷支持應(yīng)用狀況描述 ..............................................................................................................13 營(yíng)銷支持應(yīng)用范圍描述 ......................................................................................................13 PDA................................................................................................................................13 手機(jī) ................................................................................................................................13 GPRS..............................................................................................................................13 營(yíng)銷支持應(yīng)用狀況描述 ......................................................................................................14 營(yíng)銷支持應(yīng)用發(fā)展期望 ......................................................................................................14 財(cái)務(wù)系統(tǒng)應(yīng)用狀況描述 ..............................................................................................................14 財(cái)務(wù)系統(tǒng)應(yīng)用范圍 ..............................................................................................................14 帳務(wù) ................................................................................................................................14 預(yù)算管理 ........................................................................................................................14 統(tǒng)計(jì)報(bào)表 ........................................................................................................................14 財(cái)務(wù)系統(tǒng)現(xiàn)狀描述 ..............................................................................................................14 財(cái)務(wù)系統(tǒng)發(fā)展期望 ..............................................................................................................14 客戶服務(wù)應(yīng)用狀況描述 ..............................................................................................................14 客戶服務(wù)應(yīng)用范圍描述 ......................................................................................................14 呼叫中心 ........................................................................................................................14 CRM ...............................................................................................................................14 個(gè)性化服務(wù) ....................................................................................................................14 客戶服務(wù)狀況描述 ..............................................................................................................15 呼叫中心 ........................................................................................................................15 CRM 應(yīng)用 .......................................................................................
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