【正文】
te : 離店日期Signature : 簽名Passport :護(hù)照Receipt : 收據(jù)Fine : 罰金Sundry fee : 雜費(fèi)Bill : 賬單Invoice : 發(fā)票Mischeck : 算賬出錯Overpay : 多付Currency : 貨幣Airmail :航空郵寄Ordinary bill :普通郵寄Registered mail : 掛號信Charge to the room : 掛賬Free of charge :免費(fèi)Exchange rate : 兌換率Hotel policy : 酒店的規(guī)定Express : 快件Deposit : 壓金Offseason : 淡季Peakseason : 旺季Arrival list : 來客單Telephone directory : 電話號碼本A long distance :長途電話A local call : 市內(nèi)電話Extension : 電話分機(jī)Elevator : 電梯Supermarket : 超市餐 飲 部一、 器皿bowl : 碗chopsticks : 筷子spoon : 調(diào)羹fork : 叉子napkin : 餐巾cork : 軟木塞screw : 開瓶器二、 酒水cocktail : 雞尾酒liquor : 烈酒sake : 米酒、清酒bitters : 必打士、苦味酒gin fizz : 金酒菲士bloody mary : 血瑪利orangeade : 桔子水fruit juice : 果汁pepsi : 百事可樂sevenup : 七喜sherry:雪利酒kirsch:櫻桃酒coffee:咖啡tea:茶apple juice: 蘋果汁beer:啤酒champagne:香檳whisky:威士忌drink list:飲料單wine list:酒水單campari:金巴利brandy:白蘭地vodka:伏特加rum:朗姆酒gin:金酒tequila:特吉拉red wine:紅葡萄酒white wine:白葡萄酒rose wine:玫瑰葡萄酒dry wine:干葡萄酒semidry wine:半干葡萄酒semisweet wine:半甜葡萄酒sweet wine:甜葡萄酒natural still wine:無汽葡萄酒sparkling wine:有汽葡萄酒fortified wine:強(qiáng)化葡萄酒aromatized wine芳香葡萄酒lemon : 檸檬三、早餐 dim sum:點(diǎn)心 soybean milk:豆?jié){ rice gruel:稀飯 porridge : 粥 deepfried dough sticks:油條 sesame seed pastry:芝麻餅 steamed stuffed bums:肉包 dumpling:水餃 pickle : 泡菜 wonton:餛飩1 dessert : 甜點(diǎn)1 sandwich : 三明治1 noodles : 面條1 longevity noodles : 長壽面條1 noodle soup : 湯面1 fried eggs : 煎蛋1 boiled eggs : 水煮蛋四、菜肴a la carte : 點(diǎn)菜table d’hote : 套餐appetizer : 開胃品soup : 湯salad : 色拉entr233。 shrimps : 清炒滑蝦仁chicken cubes with chili peppers : 辣子雞丁pork shreds with fish seasoning : 魚香肉絲smoked crisp fish : 煙熏酥魚special spicy chicken : 怪味雞noodles Sichuan style : 擔(dān)擔(dān)面fried rice YangZhou style : 揚(yáng)州炒飯fried soybean scum roll : 炸響鈴DongPo pork : 東坡肉 hangzhou roast chicken : 杭州烤雞cold duck web : 拌鴨掌threedeliciousin gredient soup : 三鮮湯Sichuan chicken cubelets : 宮保雞丁Roast chicken : 燒雞Chicken chops : 白斬雞Chicken in casserole : 沙鍋雞客 房 部switch : 開關(guān)IDD : 國際直拔DDD : 國內(nèi)直拔Turndown service : 做晚床Wardrobe : 衣柜、衣櫥Mattress : 床墊Airconditioner : 空調(diào)器Laundry : 洗衣Express service : 快洗Iron : 熨燙Mend : 修補(bǔ)drycleaned 干洗indemnity : 賠償shrink 縮水 fade 褪色 colorfast : 不褪色的laundry bag 洗衣袋 shirt 襯衫coat 大衣trousers: 褲子toilet, lavatory 恭桶 toilet paper, toilet roll 衛(wèi)生紙toilet paper holder 衛(wèi)生紙架toilet cover 恭桶蓋toilet seat 恭桶座圈 hand towel 毛巾towel rack, towel rail 毛巾架wash basin, hand basin 面盆faucet, tap 水龍頭 shaver outlet, shaver point 剃須刀插座bathtub, bath浴缸 bath towel 浴巾shower 淋浴噴頭shower curtain 浴盆簾soap dish 浴皂盒 toilet articles 盥洗用品towel 毛巾 handkerchief手帕 shampoo 洗發(fā)香波 hot water 熱水soap 肥皂detergent 洗衣粉tooth paste 牙膏 hangers 衣架 tooth brush 牙刷toilet mirror 梳妝shaving brush 剃須刷 shaving cream剃須膏b 梳子 hair drier 吹風(fēng)機(jī)nail scissors 指甲剪 bathroom 浴室 shower bath, shower 淋浴 dresser 梳妝臺mirror 鏡子 toilet, lavatory, washroom 衛(wèi)生間 water closet, . 廁所;抽水馬桶 bathrobe 浴衣 wastepaper basket 廢紙簍 carpet 地毯 slippers 拖鞋closet 壁櫥chairs 椅子 nightstand 床頭柜shoeshiner 鞋刷初 級 英 語 Good morning/afternoon/evening, sir/madam. 早上/下午/晚上好,先生/女士。 Sorry to have kept you waiting. 對不起,讓您久等了。1 Thank you. 謝謝您。1 This way, please. 請這邊走。You should pay a deposit of US$1000 beforehand .您應(yīng)預(yù)期付1000美元的定金。May I see your passport? 我能看一下您的護(hù)照嗎?Could you fill in this form, please? 請您填一下這張登記表好嗎?This is your room card and room key?這是您的房卡和房間鑰匙。三、收銀服務(wù)Here is your bill . It’s 2000 Yuan in all.這是您的賬單。May I check the details for you , please?我能為您核對賬單上的詳細(xì)內(nèi)容嗎?Do you have any charges for this morning?您今天是否掛帳用酒店的服務(wù)?We’ll have to charge you $10 extra.我們要向您額外收10美元。 Is your baggage down yet, sir ? Could you check out after your baggage have been brought down, please?先生,您的行李拿下來了嗎?能請您在行李拿下來后再結(jié)帳嗎?Sorry , your credit card has been stopped paying . According to the regulations of bank, it must be cancelled.對不起,您的信用卡已經(jīng)止付。情景對話一、 Check in 1. C : Good afternoon , sir . Wele to our hotel . May I help you ?G: Yes. I booked a room one week ago .C: May I have your name please , sir ?G: John Smith.C: Just a moment , sir . While I look through out list. Yes , We do have a reservation for you , Mr. Smith. A city view single room with bath . You’ve paid 2000 Yuan RMB as a deposit . Is that correct ?G: That’s it .C: Would you please fill in this registration card , sir ?G: Sure . Here you are. I think I’ve filled in everything correctly .C: Let me see …Name , address, nationality, forwarding address , passport number , signature and date of departure . Oh , here , sir . You forget to fill in the date of departure. May I fill it in for you ? You are leaving on…G: October 24.C: May I see your passport , please ? Thank you ,sir. Now everything is in order . And here is your key . Mr. Smith . Your room number is 1107. It’s on the 11th floor and your room rate is 500 RMB per night . Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. Please make sure that you have it with you all the time. You need to show it when you sign for your meals and drinks in the restaurants and the bars. G: Yes, I’ll keep it with care , thank you .C: I hope you enjoy yours stay with us.2. C: Good afternoon, madam. Can I help you?G: Good afternoon, I want a single room,