【正文】 英文原文名 Ensuring the Consistency of Competitive Strategy and Logistic Performance Management 中文譯名 確保物流管理和績效的一致性 譯 文 ： 確保競爭戰(zhàn)略和物流績效管理的一致性 摘要 生產(chǎn)企業(yè)經(jīng)常只是達到降低物流績效和物流宗旨、物流績效目標、物流績 效管理行為之間的矛盾的水平。在這基礎上，一致的物流目標能夠定義和明確，導向計劃和控制行為也能夠辨認。優(yōu)勢基于后面三個因素首先要設置足夠的戰(zhàn)略目標，第二，他們也依靠優(yōu)越的使用性能。物流績效作為一個重要客戶，購買標準發(fā)展成了一個證明制造公司成功的因素。第二，它介紹了兩種類型的定性影響模型這代表了物流行為和物流績效之間和物流計劃和控制參數(shù)的相互依賴關系。物流管理戰(zhàn)略有兩個主要任務：制定物流戰(zhàn)略目標，物流和生 產(chǎn)系統(tǒng)的設計。 產(chǎn)品交付策略也會對一個制造公司的物流系統(tǒng)的設計造成影響，包括或遺漏銷售物流過程。這些配置的物流過程在物流職能時間中扮演一個主動的部分。 工業(yè)企業(yè)物流決策是在物流相互依賴組織的基礎上的。此外，單獨物流流程之間的相互依賴是不全面考慮的。 使用數(shù)學關系的模型，這是可能建立物流相互關系在物流目標和物流績效措施、參數(shù)之間是通過計劃和控制行為被控制的。至于分離的進程，物流目標能夠分配兩個方向的物流性能和物流成本。相反地，被發(fā)現(xiàn)的目標方向的物流性能和工藝成本以及過程成本和庫存成本之間存在明顯沖突。一個例子是如圖所示。后者計算出作為兩個操縱變量“實際 inpuf 和”實際 outpuf 之間的差異。此外，物流過程的連接變量已經(jīng)被發(fā)現(xiàn)所以有因果關系的鏈擴展 過程 超過 可能被追蹤 的 界限。這個過程的結果在兩種類型的指南物流績效管理 :指南的一致定義是物流 目標和方針目標的識別物流規(guī)劃和控制行為 。 一個物流過程的計劃和控制行為改善其物流績效 ,無論是在規(guī)模和響應能力是最有效的 。 排序 決策和專用 容量調整是最有效的 計劃和控制行為的角度 fi“唵單一客戶訂單 在這樣的前提下 , 后勤工作人員負責 遵循這些指導方針 ,制造企業(yè)可以確保應用程序的物流績效 管理實踐 ,都是一致的和有效的 。這有利于通過 診斷工具的用戶界面的輸入部顯示在圖的頂部。 在第二階段中，性能數(shù)據(jù)使用的數(shù)據(jù)庫的分析診斷軟件工具。 在第三階段，利用數(shù)據(jù)庫中包含的治療規(guī)則， 以確保物流管理的做法，確定行動的一致性當前的物流性能改善。事實上，該模型考慮物流過程之間的相互關系 以及那些在流程內 是一個額外的好處。定性模型的發(fā)展和分析應延長得到的更詳細的制造公司的物流配置。 understanding of the consequences of their management decisions and enhance the closedloop management of logistic performance. Keywords Logistic performance, performance management, qualitative model 1 Introduction Manufacturing panies pete with each other in terms of product functionality, product and service flexibility, price, product quality and logistic performance [1]. Competitive advantages in terms of the first two factors originate from the superior strategic design of products or production systems, respectively. Advantages in terms of the latter three factors firstly require the setting of adequate strategic objectives. Secondly, they also depend on superior operational performance. In order to attain the performance levels required, manufacturing panies have to ensure that their Please use the following format when citing this chapter: petitive strategies and their operational performance management actions are consistent [2]. This especially applies to the context of logistic performance: Wiendahl et al. [3] name inconsistencies between logistic performance objectives and operational planning and control parameters as one of the root causes of logistic performance deficits. As logistic performance has bee an important customer purchase criterion [4] and developed into a proven success factor for manufacturing panies [5], the panies have to be equipped with performance management approaches that support them in avoiding these inconsistencies. As a solution, this paper proposes qualitative logistic influence models and an approach for logistic performance diagnosis. It first provides a general overview of the consequences that strategic logistics management decisions have for operational logistic performance management. Second, it introduces two types of qualitative influence models that represent the interdependencies between logistic objectives as well as between logistic performance measures and logistic planning and control parameters. General insights gained from the interpretation and evaluation of these models are summarised. Third, as practical applications of the influence models, the paper presents a diagnostic procedure and software tool for factors affecting the operational logistic performance of manufacturing panies. 2 Linking Strategic and Operational Logistics Management Given the market developments described in section 1, many manufacturing panies adopt petitive strategies based on their logistic performance。s expertise in the interpretation of the quantitative models of the theory also facilitates a qualitative evaluation of the logistic interdependencies [8]. This process results in two types of guidelines for logistic performance management: guidelines for the consistent definition of logistic objectives and guidelines for the identification of objectiveoriented logistic planning and control actions. Examples for both types are given below: ?The logistic processes of manufacturing panies should jointly pursue corresponding objectives in the directions shown in fig. 2. Conversely, the bined pursuit of objectives from conflicting direct