【正文】 ...............10 采購(gòu)功能 .................................................................................................................................................................. 10 質(zhì)檢功能 .................................................................................................................................................................. 10 配送、配組功能 ..................................................................................................................................................... 10 分裝功能 .................................................................................................................................................................. 11 加工功能 .................................................................................................................................................................. 11 儲(chǔ)存保管功能 ......................................................................................................................................................... 11 調(diào)運(yùn)功能 .................................................................................................................................................................. 11 信息采集、傳輸功能 ............................................................................................................................................ 11 三、流程描述 ......................................................................................................................................................................... 12 （一）總部采購(gòu)進(jìn)貨業(yè)務(wù)流程 .......................................................................................................................................12 （二）總部調(diào)價(jià)流程 ........................................................................................................................................................15 （三）總部直配送業(yè)務(wù)流程 ...........................................................................................................................................15 （四）分部直配貨業(yè)務(wù)流程 ...........................................................................................................................................17 2 （五）零售業(yè)務(wù)流程描述 ...............................................................................................................................................18 顧客購(gòu)貨 .................................................................................................................................................................. 18 零售匯總 .................................................................................................................................................................. 19 顧客退貨 .................................................................................................................................................................. 19 （六）退貨業(yè)務(wù) .................................................................................................................................................................19 總部退貨管理流程 ................................................................................................................................................ 19 直營(yíng)連鎖盾退貨管理流程 ................................................................................................................................... 20 （七）結(jié)帳業(yè)務(wù) .................................................................................................................................................................20 門店結(jié)帳業(yè)務(wù) ......................................................................................................................................................... 20 1）進(jìn)貨結(jié)算 .................................................................................................................................................................20 2）銷售結(jié)算 .................................................................................................................................................................21 總部財(cái)務(wù)部與供應(yīng)商結(jié)款業(yè)務(wù) .......................................................................................................................... 21 1）與供應(yīng)商結(jié)款業(yè)務(wù)流程描述 .................................................................................................................................21 2）銷售業(yè)務(wù)流程描述 .................................................................................................................................................21 （八）價(jià)格調(diào)整 .................................................................................................................................................................22 進(jìn)價(jià)調(diào)整業(yè)務(wù)流程描述 ........................................................................................................................................ 22 銷價(jià)調(diào)整業(yè)務(wù)流程描述 ........................................................................................................................................ 22 四、應(yīng)用軟件系統(tǒng) ................................................................................................................................................................ 22 （一）物流配送子系統(tǒng) ..................................................................................................................................................22 采購(gòu)管理 .................................................................................................................................................................. 23 倉(cāng)儲(chǔ)管理 .................................................................................................................................................................. 23 訂單管理 .................................................................................................................................................................. 23 配貨管理 ................................................................................................