某咨詢公司績效管理方法論(英文版)-wenkub
2023-03-09 05:38:51 本頁面
【正文】 ? ROI/ROA ? Surplus Growth ? New sales: new customers ? Additional policies: current customers ? Market share ? Collecting premiums ? Calculating selling price: new product ? New licensing (Region Corporate) ? Establishing the Business Case for new ventures, new locations ? Product Development: innovations ? Competency growth ? Additional countries ? Core capabilities growth Cascading Strategic Operating Plan Goals CORPORATE ORGANIZATION METRICS Finance Finance Customer Customer Business Process Business Process Learning Growth Learning Growth BUSINESS UNIT TEAMS/INDIVIDUALS DEPARTMENT Balanced Scorecards can provide anization alignment and accountability ? 5 to 7 GOALS ? “SMART” parameters ? Directly aligned Typical Project Timeline Milestones* * 8 weeks elapsed time from planning session 2 Days Clarify Company Strategy and determine goals Implementation Training and Roll out begins Implementation Planning Workshop Formal Advisory Group Review Session Followup 1 wk 2 wks 1 wk 1 wk 1 wk 1 wk 1 wk Project Planning, Orientation and Kickoff 1 Day 1 Day Interview Findings ? Develop Measure Remendations 1 Day Workshop on Targets Finalize Target Remendations Implementation Plan Review Review Plan for Implementation Review Transition Strategy 2 Days Formal Advisory Team Review 1 Day 1 Day 1 wk 1 Day Executive Planning Session(s) Performance Consulting Total Organization Performance Clients: CEO, COO, sometimes the VPHR Fees: typical project is $180 250K Timeframe: +/ 4 months Performance Consulting Employee Review Process – Engagement and Accountability – Clear Performance Expectations – Growth and Achievements Performance Management Is... ...the ongoing process of setting performance expectations, providing feedback and coaching to reach those expectations, and reviewing and recognizing performance results. Tie PM to the Business Cycle Review and Planning Planning Feedback Coaching Feedback Coaching MidYear Review New Year Planning YearEnd Review Bad timing... “ I don’t want to ruin your day Herman, but tomorrow morning you’re scheduled to be in my office for your annual performance review...” Remember The Key Questions ? = Why does the pany exist? = Where is it going? ? Size ? Sales ? Markets ? Locations ? Products ? Competitive Challenges ? SBU Linkages = How will it get done? ? Values and Operating Principles ? Technology ? Resources = What must the pany be very good at doing? = How will progress and success be measured? ? Expectations of Stakeholders ? Company Performance Mission Vision of Future Strategic Organizational Goals Core Organizational Capabilities Balanced Scorecard Organizatio
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