新加坡醫(yī)療質量管理對我國醫(yī)改啟迪-wenkub
2023-01-22 20:42:31 本頁面
【正文】 bsidised Patients Personalised Medical Care Excellent Service Quality Excellent PatientFocused Care Grow Revenue Financial Productivity Strategy Financial Viability ?Breakeven on subsidised care ?Make profit for nonsubsidised care Optimise Subvention Optimal Cost Structure Internal Process Learning Growth CGH BSC: Version Teamwork Social Responsibility EP Readiness Integrated Service Chain Leverage IT as enabler for effective service delivery, customer service Mgt Spot and Groom Leaders Performance Appraisal System ?Fair Rewards pensation Excellent Clinical Processes Good Clinical Oute EvidenceBased Clinical Guidelines Service Quality ? Consistent Correct Procedures Patients (including NOK) Community (Our role as a Regional Hospital) Meeting the healthcare needs of the people in the East NonSubsidised Patients Differentiated Facilities Services ?fort, exclusive,private and new technology Clinical Quality ?Good Oute Differentiators Basic Need/ Care ?Appropriate Medicine, Investigation Treatment ?Affordability ?Accessibility Seamless Process Chain ?Primary care to Hospitalisation to discharge Grow Revenue from NonSub Patients Create mon mindset on core values Optimal Manpower Basic Need/ Care ?Appropriate Medicine, Investigation Treatment ?Affordability ?Accessibility Customer Relationship Management Attract NonSub Patients Improve Image Corporate Development Improve relations with Primary Care Providers IT Knowledge Management Research Capabilities Innovation D
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