【正文】 類例題：l You are a manager at an auditors called Golding amp。作文1：Dear Ms Jones,I am writing to inform you that Mr Peter Watson will be visiting our pany. Would you please be so kindly as to reserve a suitable room for him?Yours sincerely作文2：Hi Mary,Look. I’m really sorry to have to trouble you but Peter Watson – a really important client – is visiting the pany for three days in October, starting on 22nd, to discuss a contract with us. Please will you book for Mr Watson a really nice hotel room as soon as possible? Thanks very much.See you soon!作文3 Mary,Mr Peter Watson is visiting us in October. Could you please hire a hotel room for him? He is arriving on 22nd October and will stay for three nights. If possible, the hotel should be one near the office. Thank you.3 詢問信息類[例5]You are the factory manager of a car pany. You are waiting for urgently needed ponents from your purchasing department.Write a note to Mr Grayson, the Assistant Purchasing Manager:enquiring about the reason for the delay。語(yǔ)氣自然真誠(chéng) 請(qǐng)比較下面兩組例句： Instead of SayI have pleasure in informing you．．．I am pleased to tell you／to say．．．言簡(jiǎn)意賅有禮有節(jié)，善解人意禮貌用語(yǔ)，如your kind enquiry，your esteemed order，your valued custom 避免行文冗長(zhǎng) 請(qǐng)比較下面兩組例句: Instead of SayPlease see that an enquiry is conducted to determine the reason. Please find out the reason.避免陳詞濫調(diào) 請(qǐng)比較下面的例句：OPENINGS Instead of SayAdverting to your favour Re (your letter) The writer, wished to acknowledgeReferring to your letter OrThank you for your letterWe are in receipt ofWe began to acknowledgeWe have to acknowledgeWe have receivedWe beg to inform youWe beg to think youWe are writing to inform youWe thank youYour esteemed favour to handYour letter to handYours to handWe have received your letterENDINGS Instead of SayThe favour of your early reply will be obligedI shall be glad to hear from you.Assuring you?d our best attention at all timesWe beg to remainWe remainAwaiting the favours of your early replyOmit all these.MISCELLANEOUS Instead of Sayas per according toidem., inst., prox., ult.name the monthif it is within our powerif we canit will be our constant aim. we shall tryof even date of todayonly too pleased to very glad toper byPlease be good enough to advise usplease tell ustake an early opportunityact promptlyyesterday39。請(qǐng)比較下面兩組例子：Instead of SayEvery consideration will be given to your request.Your request will be carefully considered.It gives us much pleasure to inform you.I am pleased to tell you (or to say).（2）保持詞語(yǔ)釋義的一致性 避免出現(xiàn)一詞多義 避免多詞一義的錯(cuò)誤 （3）用詞準(zhǔn)確 避免詞義不清的表達(dá)方式，如considerable quantity，favourable price，appreciable rise。 正常語(yǔ)序：We note with surprise the contents of your letter. 強(qiáng)調(diào)語(yǔ)序：It is with surprise that we note the contents of your letter.全盤布局（LAY OUT） (1) An opening paragraph referring to the promise made.(2) A statement that the promise has not been kept.(3) That the delay is causing your inconvenience.(4) A closing paragraph requesting pletion without further delay.1重視開頭和結(jié)尾段落 開頭部分： （1）開頭部分要恰到好處。（5）起首段落不宜太長(zhǎng)。（2） 如果對(duì)方不是行動(dòng)的執(zhí)行者，一定要指明動(dòng)作的執(zhí)行者是誰(shuí)。（6） 避免使用消極性詞匯。(1)布局是否合理?(2)拼寫是否正確?標(biāo)點(diǎn)符號(hào)用得是否恰當(dāng)?(3)是否包含所有要點(diǎn)?所傳遞的信息是否準(zhǔn)確?(4)措辭是否簡(jiǎn)明、準(zhǔn)確、禮貌? Please let me know if you need any further information. 如果需要更多的信息，請(qǐng)告訴我。It was good to …（see you again at/on…）很高興在……時(shí)間/地點(diǎn)再次見到你。聽說(shuō)你病了，我很難過(guò)。提供消息：I thought you might be interested to hear that … 我想你可能會(huì)對(duì)……感興趣。Please give my regard to Dianna Smith. 請(qǐng)?zhí)嫖蚁駾ianna問好。 Financial help available for many panies moving to the area.252。 Write on your Answer Sheet.范文：Dear Mr Yamaguchi,Thank you for letter dated 27 July 2005, in which you put forward some suggestions for the proposed visit to our pany.There are, however, a few changes which I would like to make to your suggestions.****In order to confirm the above arrangements, I suggest that we discuss these over the telephone at your earliest convenience.I look forward to your early reply.Your sincerely,關(guān)于求職信1 length2 type/ handwritten3 structure i the opening ii why them iii why you iv the ending結(jié)尾例句：I look forward to discussing my application in more details with you at interview.第五講 商務(wù)信函（下）投訴信結(jié)構(gòu)：投訴事由詳述事件/投訴理由提出要求常用句型：Letters of plaintI am writing to plain about …I am not satisfied with …I must therefore insist that …例題l You recently attended a oneday training course on health and safety. You were disappointed with the course and you have decided to write a letter of plaint to the training pany.l Read the advertisement below, which gives details of the course. You have already made some notes on the advertisement.l Then, using all your handwritten notes, write your letter to Moira Geddings at GBG Certification Services.l Do not include postal addresses.l Write 120140 words on a separate sheet.GBG Certification ServicesGood for business, good for you.Regardless of whether you are in a manufacturing or service industry, you are required by law to operate your business in a manner which is safe and healthy for your workforce. Our courses will help you provide a safe and legally sound working environment for your staff.Our oneday courses include:Experienced and highlyqualified trainersHighquality information packsSmall groups (maximum 8 people)Price includes lunch and refreshmentsAll oneday courses run MondayFriday from .For more information contact:Mora GeddingsGBG HouseSummerfield RoadOxford OX8 4DNtrainer was sick replacement poorpile of loose photocopies!not true!explain what was wrong with lunch