【正文】 .......................................................................12 網(wǎng)絡(luò)拓撲監(jiān)控和管理 ........................................................................................12 網(wǎng)絡(luò)故障監(jiān)控和管理 ........................................................................................15 網(wǎng)絡(luò)性能監(jiān)控和管理 ........................................................................................16 網(wǎng)絡(luò)流量監(jiān)控和管理 ........................................................................................16 網(wǎng)絡(luò)事件監(jiān)控和管理 ........................................................................................20 綜合報表功能 ..................................................................................................21 常用工具 .........................................................................................................21 網(wǎng)絡(luò) IP 資源管理 .............................................................................................21 3 安全管理功能需求 ................................................................................................................22 總體功能需求 .........................................................................................................22 詳細功能需求 .........................................................................................................22 系統(tǒng)架構(gòu) .........................................................................................................23 部署數(shù)量 .........................................................................................................23 設(shè)備支持能力 ..................................................................................................23 存儲性能要求 ..................................................................................................23 事件管理 .........................................................................................................23 域與資產(chǎn)管理 ..................................................................................................24 風(fēng)險管理 .........................................................................................................25 脆弱性管理 ......................................................................................................25 響應(yīng)管理 .........................................................................................................26 預(yù)警管理 .........................................................................................................26 拓撲監(jiān)控 .........................................................................................................26 網(wǎng)元狀態(tài)監(jiān)控 ..................................................................................................27 關(guān)聯(lián)分析 .........................................................................................................27 知識管理 .........................................................................................................27 設(shè)備管理 .........................................................................................................28 報表管理 .........................................................................................................28 系統(tǒng)管理 .........................................................................................................28 綜合顯示 .........................................................................................................29 4 應(yīng)用監(jiān)控功能需求 ................................................................................................................29 總體功能需求 .........................................................................................................29 — 3— 詳細功能需求 .........................................................................................................29 應(yīng)用系統(tǒng)服務(wù)器監(jiān)控和管理 .............................................................................29 應(yīng)用系統(tǒng)數(shù)據(jù)庫監(jiān)控和管理 .............................................................................37 應(yīng)用系統(tǒng)中間件的監(jiān)控和管理 ..........................................................................41 應(yīng)用系統(tǒng)邏輯關(guān)系的定義 .................................................................................45 應(yīng)用系統(tǒng)的報警功能 ........................................................................................45 5 運維工單管理功能需求 .........................................................................................................45 總體功能需求 .........................................................................................................45 詳細功能需求 .........................................................................................................46 接口設(shè)計需求 ..................................................................................................46 流程設(shè)計需求 ..................................................................................................46 運維流程和工單管理 ........................................................................................47 運維信息統(tǒng)計分析 ...........................................................................................53 運維績效管理 ..................................................................................................57 系統(tǒng)管理與維護 ...............................................................................................58 6 稅收業(yè)務(wù)監(jiān)控功能需求 .........................................................................................................61 總體功能需求 .........................................................................................................61 詳細功能需求 .........................................................................................................62 業(yè)務(wù)系統(tǒng)監(jiān)控需求 ...........................................................................................62 業(yè)務(wù)系統(tǒng)運維需求 ...........................................................................................62 業(yè)務(wù)系統(tǒng)運行分析需求 ....................................................................................63 7 配置及資產(chǎn)管理功能需