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第一篇:餐飲部新員工入職培訓計劃ORIENTATION CHECKLIST新員工入職培訓檢查表Name/Hotel ID姓名/工號:Starting Date 入店日期:Department/Section 部門:Position職位:Personnel Checklist –The following subjects have been explained at the orientation session:OrientationDate:員工個人檢查表參加日期:Wele by management team 管理層歡迎新員工Hotel Basic English 酒店基礎(chǔ)英語Group and Hotel Info集團及酒店簡介Telephone Courtesy 電話禮儀Test scores:考核成績:Employee handbook amp。Hotel Policy員工手冊及酒店規(guī)定Hotel Tour 參觀酒店First ExamReexamination Polite manners amp。 Physical Training禮貌禮節(jié)、形體訓練初試復試Fire Safety amp。 Emergency Training 消防及緊急狀況處理培訓The employee has received the following 員工已經(jīng)收到以下物品:Shiftleader主管Dept Manager部門經(jīng)理部門新員工入職培訓你的部門培訓師是他將安排幫助你完成以下內(nèi)容 new team member to thedepartment歡迎新員工加入部門 the importance of the team member’s job同員工講述本職工作的重要性 a tour of the entire work area 帶領(lǐng)員工熟悉各個工作區(qū)域 to Coworkers andSupervisors 介紹同事和部門主管 the person who will be doing thetraining on the job ifyou will not be doingit yourself介紹要給新員工所做培訓的培訓員 some of the Coworkers during theTour在介紹工作區(qū)域時介紹部門的同事 the new team member to relevantdepartment Manager 介紹新員工給相關(guān)部門經(jīng)理 sure the new team member understandswho they report to during the training period 確認新員工知道在培訓期間將向誰匯報工作 who they can go to for help when theycannot find a supervisor說明當直接主管不在時,誰可以提供幫助 department organization and howit relates to other departments介紹部門總體的組織結(jié)構(gòu)并解釋同其他部門 Working Condition, Show the team member介紹工作環(huán)境,并讓新員工知道 aWhere they do their work 在哪里工作 time 每日開始工作時間 time每日結(jié)束工作時間 policy and requirement加班政策及要求 periods and location工作休息時間和休息地點 periods(staff area)用餐時間(員工區(qū)域) member entrance員工通道 member use of elevators員工使用電梯規(guī)定 of guest facilities 客用設施的使用 and how to call if a problemdevelops and team member is going to beabsent or late員工如有請假或遲到應該 怎樣通知或打電話給哪一位負責人 Toilet/lockers/uniforms 洗手間/更衣室/ 制服Personal use of telephone 員工私人使用 電話規(guī)則 problem solving procedures 解釋處理問題的程序 departmental training program 介紹部門培訓課程 job content/job description 介紹/討論 現(xiàn)在的工作職責 the basic duties and Responsibilitiesof the show the importance of the job 職工作的重要性 the job performance standards ExplainWhat they are doing during and after the training period介紹工作表現(xiàn)的標準介紹新 員工在培訓期間和培訓后的工作 policies and procedures 部門政策和程序規(guī)定 all departmental policies解釋所有的部門規(guī)定Explain general housekeeping duties andresponsibilities解釋總體的應執(zhí)行的工作職責 for continuance of employment 上崗要求 of duties 每日工作表現(xiàn) Attendance and punctuality每日出勤 Behavior行為要求符合標準 Grooming and presentation standards 遵守儀容儀表規(guī)范Wearing ofuniform, name badge and pin上班穿著制服、佩戴名牌和徽章I have explained all of the above information to the team memberI acknowledge that all of the above information have been explained to me