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統(tǒng)計(jì)過程控制 SPCStatistic Process Control---過程控制人員培訓(xùn) 品質(zhì)管理科1課程目標(biāo)課程目標(biāo)理解:理解:l數(shù)據(jù)驅(qū)動(dòng)決策和行動(dòng)數(shù)據(jù)驅(qū)動(dòng)決策和行動(dòng)lSigma水平與質(zhì)量水平與質(zhì)量l過程能力過程能力掌握:掌握:lDPPM、 CPk的計(jì)算的計(jì)算lCPk在過程控制方面的基本應(yīng)用在過程控制方面的基本應(yīng)用2數(shù)據(jù)驅(qū)動(dòng)決策和行動(dòng)數(shù)據(jù)驅(qū)動(dòng)決策和行動(dòng)3什么是質(zhì)量?What is Quality?4– quality means that the product or service meets the needs and wants of the customer質(zhì)量系指產(chǎn)品或服務(wù)能滿足顧客的需求– 反映實(shí)體滿足明確和隱含需要的能力的特性總和What is Quality?5–quality means minimizing waste by reducing variation質(zhì)量系指通過減少變差,最大限度地減少浪費(fèi)質(zhì)量 = 顧客滿意度 /變差 (Variation)What is Quality?6What is Data?數(shù)據(jù):數(shù)據(jù)來自觀察、測(cè)量的結(jié)果。由過程所搜集得來的數(shù)據(jù),可用來 …w 描繪過程w 了解過程w 改善過程w 控制過程。7inputmaterial輸入材料fabricate/assemble制造 /裝配outputproduct輸出產(chǎn)品feedback反饋man人員machine機(jī)器 method方法material材料measurement測(cè)量outputvariation輸出差異Process Model8有三種控制類型:? Type 1to prevent defects類型 1預(yù)防缺陷? Type 2to detect the cause of defects類型 2檢查產(chǎn)生缺陷的原因? Type 3to detect defects類型 3檢查缺陷Control Method9l List some examples of Type 1, 2, and 3 controls in our production.列出第 1, 2,和 3種控制方法的一些示例。Class Exercise10l Type 1 Controlsto prevent defects第 1種控制方法 預(yù)防缺陷– error proofing, pokayoke, color coding差錯(cuò)預(yù)防,防傻瓜,彩色編碼 – indexing features for orientation, 定向用特征– smart bins, 定位銷– operator instructions, 作業(yè)指導(dǎo)書– preventive maintenance, 預(yù)防性的維修Control Method11l Type 2 Controlsto detect the cause of defects第 2種控制方法 檢查造成缺陷的原因– SPC統(tǒng)計(jì)過程控制– process (parameter) controls過程 (參數(shù) )控制– design of experiments實(shí)驗(yàn)設(shè)計(jì)Control Method12l Type 3 Controlsto detect defects第 3種控制 檢測(cè)缺陷– inspection檢驗(yàn)– successive verification連續(xù)驗(yàn)證– random functional checks隨機(jī)功能檢查Control Method134 generally, 一般說來,? type 1 controls are preferred the most第一種控制方法是最可取的? type 3 controls are preferred the least第三種類型的控制方法是最不可取的 Control Method14EF Game EEEEFEEEEEEEFEEEEEEEEFEEEEEEEFFEEEEEEEFEEEFFEEEEEEFEEEEEEEFEEEEFEEEFEEEEEEEEEEFEEEEEEEEEFEEEEEEEEFEEEFEEEEFEEEEEEFEEEEFEEEEEEFEEEEEEFEEEEEEEFFEEEEEEEEEEEEEEEEEEE2315F/f Game 分別用一分鐘閱讀下面 2部分文件,計(jì)算字母( F/f) 出現(xiàn)的次數(shù)。TheNecessityofTrainingFarmHandsforFirstClassFarmsintheFatherlyHandlingofFarmLiveStockisForemostint