醫(yī)療行業(yè)traininganddevelopingemployees(已修改)
2025-01-07 19:20 本頁面
【正文】 Training and Developing Employees 9031522 劉又菁 9031525 陳聖傑 Chapter Outline ? Orienting Employees ? The Training process ? Training Techniques ? Training for Special Purposes ? Managerial Development and Training Techniques ? Evaluating the Training Effort Orienting Employees ? Employee orientation A procedure for providing new employees with basic background information about the firm. ? Socialization ? Orientation Programs (Figure 71) ? Orientation specialist supervisor The Training Process ? Introduction ? The FiveStep Training and Development Process ? Training and Learning ? Legal Aspects of Training ? Training Needs Analysis Introduction ? Training The methods used to give new or present employees the skills they need to perform their jobs. ? Why the training business is booming The FiveStep Training and Development Process ANALYSIS(需求分析 ) DESIGN(教材設(shè)計(jì) ) (確認(rèn) ) (執(zhí)行 ) AND FOLLOWUP(評(píng)估及追蹤 ) ?REACTION ?LEARNING ?BEHAVIOR ?RESULTS Training and Learning ? Training is a learning process. ? Suggestion to transfer the trainee prepare the trainees Legal Aspects of Training ? Equal employment laws ? Negligent training ?確定應(yīng)徵者是否真的具備其宣稱的技能與經(jīng)驗(yàn) ?多方面訓(xùn)練 ?有保護(hù)第三人健康安全的程序 ?評(píng)估訓(xùn)練活動(dòng) Training Needs Analysis ? To determine what training is required ? Two main ways to identify training needs analysis(特別適用於決定新進(jìn)職者的訓(xùn)練需求 ) analysis(評(píng)估在職員工績效 ) ? Other technique ex:observations,questionnaire surveys Task Analysis:Assessing the Training Needs of New Employees ? 用途 :to determine the training needs of employees who are new to their jobs ? 目的 :to determine what specific skills the job requires (ex:主管應(yīng)具備面試技巧 ) ? 方法 :job descriptions and job specifications ? 協(xié)助 :Task Analysis Record Form Task Analysis Record Form ? Task List : main tasks and subtasks ? How Often Performed : frequency ? Quantity,Quality Standards : standards ? Performance Conditions : conditions ? Skills Required : the skills or knowledge required ? Where Best Learned : on or off the job Performance Analysis:Determining the Training Needs of Current Employees ? 目的 : 評(píng)估在職員工的績效 ,以決定是否要經(jīng)由訓(xùn)練或其他方法加以改正 (若有顯著績效不佳 ) ? 重點(diǎn) : 區(qū)別“ can’ t do” 與“ won’ t do” ? Can’ t do (做不到 ) 原因 ex:don’ t know what to do , poor selection ? Won’ t do (不願(yuàn)意做 ) could do a good job if employees wanted to change the system Training Techniques ? OntheJob Training ?
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