組織與管理教程ch(已修改)
2024-10-12 19:43 本頁(yè)面
【正文】 141 Irwin/McGrawHill 169。The McGrawHill Companies, Inc., 2022 Groups and Teams 14 142 Irwin/McGrawHill 169。The McGrawHill Companies, Inc., 2022 Groups, Teams and Effectiveness ?Group: two or more people who interact with each other to acplish a goal. ?Team: group who work intensively with each other to achieve a specific mon goal. ? All teams are groups, BUT, not all groups are teams. ?Teams often are difficult to form. ? Takes time for members to work together. ? Teams can improve anizational performance. 143 Irwin/McGrawHill 169。The McGrawHill Companies, Inc., 2022 Groups amp。 Teams Impact Effectiveness Groups and Teams Can... Enhance Performance Increase Responsiveness to customer Increase Innovation Increase Motivation amp。 Satisfaction Gaining a Competitive Advantage Figure 144 Irwin/McGrawHill 169。The McGrawHill Companies, Inc., 2022 Competitive Advantage with Groups amp。 Teams ? Performance Enhancement: Make use of synergy ? Workers in a group have the opportunity to produce more or better output than separate workers. ?Members correct other’s errors, bring new ideas to bear. ? Managers should build groups with members of plimentary skills. ? Responsive to Customers: Difficult to achieve given many constraints. ? Safety issues, regulations, costs. ? Crossfunctional teams provide the wide variety of skills needed. ? Teams consist of members of different departments. 145 Irwin/McGrawHill 169。The McGrawHill Companies, Inc., 2022 Competitive Advantage, Cont. ? Innovation: individuals rarely possess the wide variety of skills needed. ? Team members also uncover flaws and develop new ideas. ? Managers should empower the team for the full innovation process. ? Motivation: members of groups, and particularly teams, are often better motivated and satisfied than individuals. ? It is fun to work next to other motivated people. ? Team members see their contribution to the team. ? Teams
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