【正文】 本科生畢業(yè)論文設(shè)計(jì)題目 商務(wù)活動(dòng)中的肢體語言 作者姓名 指導(dǎo)教師 所在學(xué)院 外國語學(xué)院 專業(yè)（系） 商務(wù)英語 Body language in Intercultural Business Communication摘 要肢體語言是非語言交際的重要組成部分并和文化緊密聯(lián)系在一起。我們必須承認(rèn)世界各國的肢體語言與語言一樣，也有相似之處。然而，由于地域，種族，文化習(xí)俗的差異，不同文化的肢體語言有許多差異,熟練的掌握肢體語言在跨文化交際中十分必要，尤其在商務(wù)場合中。商務(wù)溝通是一種正式的溝通方式，一般包括會(huì)議，面試，集體討論，工作報(bào)告，演講等。商務(wù)場合更為正式并且要求掌握更多的肢體語言知識(shí)。由于肢體語言在商務(wù)交際中發(fā)揮重要作用,為了在跨文化交際中能夠成功地進(jìn)行交流，我們應(yīng)該了解不同文化的肢體語言。本文將首先討論肢體語言的涵義，并重點(diǎn)對肢體語言在商務(wù)交際中的作用進(jìn)行研究探討，并對中西文化中的肢體語言（包括面部表情，手勢，眼神交流，身體接觸，姿勢）進(jìn)行對比研究，進(jìn)而尋找方法避免商務(wù)活動(dòng)中的誤解。關(guān)鍵詞：跨文化交際文化差異 肢體語言 肢體語言功能肢體語言差異AbstractBody language is an important part of nonverbal munication and it is connected with culture. We should realize that body language, like verbal munication, has many similarities all over the world. However, body language from different cultures has many differences because of different regions, races and cultural customs. Having a good knowledge of body language is necessary in intercultural munication. What’s more in business munication, which is more plicated, body language plays a more important role. Generally, business munication is a formal means of munication, like: meetings, interviews, group discussion, presentation, speeches etc. It’s much formal and requires more knowledge about body language. As body language plays an important part in business munication. In order to make successful exchange in crosscultural munication, we should know the body language from different cultures. We will first discuss what is body language and then we will focus on the study of the functions of body language in intercultural munication and a parative study of body language between Chinese and western countries in terms of facial expression, Gestures, eye contact, physical contact and posture and then find ways to avoid misunderstandings in business munication.Key Words: intercultural munication, cultural differences, body language, function of body language, differences of body language Table of Contents Introduction 1Chapter I A brief introduction of body language and its fuction 3 The conception of body language 3 The reason lead to body language differences—cultural differences 4 The function of body language 5 Repeating 6 Substituting 6 Complementing 7 Contradicting 8 Regulating 9Chapter II A constructive study of body language between Chinese and western country 11 Contrastive study of facial expression 11 Contrastive study of gestures 12 The same gesture with different meanings in different cultures 12 Different gestures with same meaning 13 Gesture and meaning in one culture without equivalent in other cultures 13 Contrastive study of eye contact 14 Contrastive study of physical contact 15 Contrastive study of posture 15Chapter III Ways to avoid misunderstandings in business munications 18 Increase awareness of body language 18 Combine the culture and context in understanding the body language 19 Respect other nation39。s culture values and social customs 19Conclusion 21Reference 22Acknowledgement 24 IntroductionAll the human beings on the earth, despite differences in theirbackground and culture, engage in mon events every minute to municate. When people discuss the human munication, they will think of the verbal munication immediately. Verbal munication is a very important process in municating but not the single means. Anyone can never neglect the other part in munication nonverbal munication. In fact, the whole process of the human munication consists of two parts, that is to say, nonverbal munication and verbal munication. Sometimes nonverbal munication is more important than verbal munication. The former mainly produces the vocal effects, while the latter will lead to vision, sense and touch effects. In many municational situations, these effects of the nonverbal munication are more obvious than that of the verbal munication .Body language is an important part of nonverbal munication. People could express their feelings and attitudes through facial expressions, gestures, eye contact, and physical contact and so on. “Silent language expresses more information than verbal language. Because it contains much information. According to some researchers abroad, in people’s daily life, nonverbal munication takes part over 65% in all of information exchange. Many experts have shown the importance of body language in the crosscultural munication. A psychologist Birdwhistell proposed a formula that: total impact of message =7% verbal + 38% vocal +55% body language [1]. The misunderstanding and cultural crash often occur in the crosscultural munication due to unfamiliar with the body language of another culture. Business Communication differs from munication in general. It is unique in its purpose. One municates internally with his team members, his boss, his peers and others. He municates externally with customers, petitors and service providers outside the organization. In both cases, his municate with one very specific purpose: to create his business. So in the process of business munication, it is not a plete munication while ignoring the cultural differences of nonverbal munication. The article first discuss what is body language and find the reason lead to differences of body language ,after that it focuses on functions of body language and a parative study of body language in order to lessen conflicts in crossculture business munication and make it much better and easier.Chapter I． A brief introduction of body language and its function The concept of body languageBody language reflects a certain cultural background and in a certain tradition, body language is determined by its customs and traditions. Psychologist David Abercrombie also pointed out: we speak with verbal organs but we