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一.商務(wù)英語(yǔ)高手催款1. 文體介紹催收信是賣(mài)放在規(guī)定期限內(nèi)未收到貨款,提醒或催促買(mǎi)方付款的函件。寫(xiě)此類(lèi)信要求文字簡(jiǎn)練、意思清楚;同時(shí)要求語(yǔ)氣誠(chéng)懇、體貼,彬彬有理。不可輕易懷疑對(duì)方故意拖欠不付,以免傷害對(duì)方感情,不利于達(dá)到索款的目的,或妨礙以后的業(yè)務(wù)。對(duì)于某些屢催不付,故意逃款的客戶(hù),語(yǔ)氣則要強(qiáng)硬,措辭堅(jiān)決??傊骺钜盐找粋€(gè)原則:既要達(dá)到索款目的,又要與客戶(hù)保持友好關(guān)系。2。實(shí)用范例(1)subject: Demanding Overdue PaymentDear Sirs,Account As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account, already a month overdue.We think you may not have received the statement of account we sent you on 30th August showing the balance of US$ 80,000 you owe. We send you a copy and hope it may have your early attention.Yours faithfully,xxx主題:索取逾期賬款親愛(ài)的先生:第8756號(hào)賬單鑒于貴方總是及時(shí)結(jié)清項(xiàng)目,而此次逾期一個(gè)月仍未收到貴方上述賬目的欠款,我們想知道是否有何特殊原因。我們猜想貴方可能未及時(shí)收到我們8月30日發(fā)出的80,000美元欠款的賬單?,F(xiàn)寄出一份,并希望貴方及早處理。你真誠(chéng)的xxx(2)Subject: Urging PaymentDear Sirs,Account Not having received any reply to our Email of September 8 requesting settlement of the above account, we are writing again to remind you that the amount still owing is US$ 80,000. No doubt there is some special reason for delay in payment and we should wele an explanation and also your remittance,Yours faithfully,xxx主題:再次索取欠款親愛(ài)的先生:第8756號(hào)賬單未見(jiàn)貴方對(duì)我們9月8日來(lái)信要求結(jié)算一事之回復(fù)。我們?cè)俅蝸?lái)函提醒貴方,欠款為80,000美元。毫無(wú)疑問(wèn),一定有特殊原因使貴方延誤付款,我們期待貴方說(shuō)明原因并寄上匯款。你真誠(chéng)的xxx(3)Subject: Insisting on PaymentDear Sirs,Account It is very difficult to understand why we have not heard from you in reply to our two Email of 8th and 18th September for payment of the sum US$ 80,000 you are still owing. We had hoped that you would at least explain why the account continues to remain unpaid.I am sure you will agree that we have shown every consideration and now you fail to reply to our earlier requests for payment, I am afraid you leave us no choice but to take other steps to recover the amount due.We are most reluctant to do anything from which your credit and reputation might suffer and even now we prepare to give you a further opportunity to put the matter therefore propose to give you 15 days to clear your account,