【正文】 Extract from General Manager’s Hotel Opening Manual ______________________________________________________________________________________________________________ March 2020 1 2. HUMAN RESOURCE – PRE OPENING CHECKLIST . HUMAN RESOURCE SURVEY1 1. Once a firm signed contract has been executed for a management agreement for a new project, the Vice President Hotel Openings will designate a human resource specialist to conduct a Human Resources Survey. 2. This survey will accumulate the data required for preparing the hotel preopening budget, the manning schedule and staffing headcount by position. The survey needs to be piled as early as practicable. 3. The survey would normally be pleted 2 to 3 years prior to the anticipated opening of the project, and then updated periodically by the Regional Specialist until it is handed over to the General Manager appointed for the project. . STAFFING PLAN 1. The Staffing Plan uses the Human Resource Survey (Excel Based model) as the primary source document to “automatically calculate” and acplish the following tasks: a. Establish an accurate PreOpening Payroll budget for hotel staff. b. Provide a detailed document for PreOpening manpower planning, and serve as a guideline for recruitment planning. c. Identify the number of expatriate staff required (if applicable). d. Determine the number of uniforms which must be purchased, by department, for male and female staff. e. Determine the number of staff lockers which should be purchased for the employee male and female locker rooms. Provide for full capacity and also casual labour. f. Serve as a useful working document for the ining General Manager and Department Heads. 2. The Vice President Hotel Openings will delegate to a staff member the task of preparing a Staffing Plan for the new project, who in turn will closely coordinate with all affected Regional Department Heads / Functional Specialists. . STAFFING PLAN REVISIONS2 1. Wage ranges and related staff conditions/benefits for each hotel position identified in the survey / staffing plan should be reviewed twice prior to the opening by the ining General Manager。 once at the sixmonth period and again three months before the scheduled opening. 2. The review to the projected wage rates is meant to ensure that Human Resources information and pay scales are current, practical and petitive. The General Manager and hotel Human Resources Manager have the responsibility, but will require periodic updates from Regional staff with respect to the wage rates of expatriate staff. 1 The Human Resource Survey prises of a Quantitative Section (. Excel Based model) and a Qualitative Section (. Questionnaire). See the end of this chapter. 2 Extract from General Manager’s Hotel Opening Manual ______________________________________________________________________________________________________________ March 2020 2 3. The Regional Director Human Resources will coordinate with the Vice President Hotel Openings and the General Manager to agree on a meaningful program to provide the most efficient Regional assistance for recruitment and training, as may be required by the General Manager. 4. Revisions to the Staffing Plan may result in material changes to the PreOpening Budget. Such changes require approval of the Owning Company (or whatever legal entity is funding the PreOpening Budget). Unless specifically authorised by the Vice President Hotel Openings, the General Manager does not have the authority to revise the total amount in the PreOpening Budget. The Vice President Hotel Openings must authorize each change in the total PreOpening Budget, and has responsibility for coordinating such changes with affected Regional Departments (. Operations, Development, and Design and Engineering), as well as with the Owning Company. . HOTEL HUMAN RESOURCE MANAGER Hiring Schedule 1. The Hotel Human Resources Manager will work with the General Manager to review the Hiring Schedule, in accord with the Staffing Plan supplied by the Regional Office. 2. The Hiring Schedule is prepared on a department by department basis, suitable for later use by each hotel Department Head. 3. The General Manager will coordinate with the Vice President Hotel Openings on the schedule for the soft opening as it pertains to the Hiring Schedule. In the event of any changes to the Staffing Plan, the General Manager will then publish the revised Staffing Plan and copy the Vice President Hotel Openings. 4. Department hiring schedules must be realistic with respect to arriving hotel Department Heads who do the actual final staff selection for their own respective departments. Arrival schedules for the Department Heads may require modifications of the Hiring Schedule, or vice versa. 5. The Vice President Hotel Openings will coordinate with affected Corporate Departments throughout the preopening program, to ensure that InterContinental Hotels Group consultants, advisors and trainers are adequately briefed to permit timely scheduling of key specialist to acplish their jobs at the lowest possible cost. . TEMPORARY QUARTERS 1. Timing of the Hiring Schedule may dictate that staff is hired before office space or housing facilities are pleted. 2. The General Manager will delegate responsibility for contr