【正文】 中國移動江西分公司移動總機項目技術(shù)建議書上海海港通信技術(shù)有限公司2 / 36目 錄1 前言 ...................................................................................................................................................4 編寫目的 ...................................................................................................................................4 讀者對象 ...................................................................................................................................4 項目背景 ...................................................................................................................................4 技術(shù)術(shù)語解釋 ...........................................................................................................................5 概述 ...........................................................................................................................................5 企業(yè)對溝通的需求 ...................................................................................................................5 何謂“移動總機” ...................................................................................................................62 系統(tǒng)功能 ...........................................................................................................................................7 系統(tǒng)功能結(jié)構(gòu)圖 .......................................................................................................................7 移動總機用戶通訊錄管理 .......................................................................................................7 移動總機功能 ...........................................................................................................................9 通用功能 ..........................................................................................................................9 移動總機外部用戶功能 ................................................................................................10 分機用戶功能 ................................................................................................................11 移動總機增值功能 .................................................................................................................12 人工短信代發(fā) ................................................................................................................12 工作通知服務(wù) ................................................................................................................12 漏話提醒服務(wù) ................................................................................................................13 分機彩鈴服務(wù) ................................................................................................................13 集團語音短信服務(wù) ........................................................................................................13 商務(wù)秘書 ........................................................................................................................14 移動總機黃頁 ................................................................................................................14 聲控應(yīng)用（可選） ........................................................................................................15 系統(tǒng)基礎(chǔ)功能 .........................................................................................................................15 用戶信息的導(dǎo)入 ............................................................................................................15 人工座席 ........................................................................................................................15 話單記錄 ........................................................................................................................15 統(tǒng)計報表 ........................................................................................................................163 系統(tǒng)平臺 .........................................................................................................................................16 系統(tǒng)設(shè)計原則 .........................................................................................................................16 系統(tǒng)邏輯結(jié)構(gòu) .........................................................................................................................17 接入層 ............................................................................................................................18 核心層 ............................................................................................................................20 業(yè)務(wù)處理層 ....................................................................................................................22 系統(tǒng)硬件平臺 .........................................................................................................................23 系統(tǒng)軟件平臺 .........................................................................................................................23 系統(tǒng)安全性 .............................................................................................................................24 系統(tǒng)硬件物理上的安全性 ............................................................................................24 系統(tǒng)網(wǎng)絡(luò)安全 ................................................................................................................253 / 36 系統(tǒng)管理及安全 .....................................................................................................................25 系統(tǒng)的適應(yīng)性和擴展性 .........................................................................................................25 系統(tǒng)穩(wěn)定性 .............................................................................................................................264 系統(tǒng)網(wǎng)絡(luò)結(jié)構(gòu) .................................................................................................................................26 系統(tǒng)網(wǎng)絡(luò)結(jié)構(gòu)圖 ...................