【正文】 中國(guó)移動(dòng)（香港）有限公司人力資源系統(tǒng)改進(jìn)項(xiàng)目管理者手冊(cè)（討論稿）惠悅（上海）咨詢有限公司3 / 156目 錄目 錄 .................................................................................................................................2中國(guó)移動(dòng)（香港）人力資源管理系統(tǒng)改進(jìn)項(xiàng)目綜述 ..............................................................5第一部分 中國(guó)移動(dòng)（香港）職位分析、職位描述、職位評(píng)估 ............................................6第一章 職位分析 .......................................................................................................................................................71. 職位分析的定義 .............................................................................................................................................72. 職位分析的方法和步驟 .................................................................................................................................73. 職位分析應(yīng)注意的問題 .................................................................................................................................8第二章 職位描述 .........................................................................................................................................................91. 職位描述的定義 .............................................................................................................................................92. 職位描述的內(nèi)容 .............................................................................................................................................9第三章 職位評(píng)估 .......................................................................................................................................................121. 職位評(píng)估的含義 ...........................................................................................................................................122. 職位評(píng)估的意義和時(shí)機(jī) ...............................................................................................................................123. 職位評(píng)估的準(zhǔn)備 ...........................................................................................................................................134. 職位評(píng)估的方法或工具 ...............................................................................................................................135. 中國(guó)移動(dòng)（香港）職位評(píng)估的結(jié)果 ...........................................................................................................14附錄一 職位分析與職位描述的操作手冊(cè) ...............................................................................................................15附錄二 職位描述樣張 ...............................................................................................................................................17附錄三 中國(guó)移動(dòng)（香港）標(biāo)準(zhǔn)職位評(píng)估結(jié)果 .......................................................................................................20第二部分 中國(guó)移動(dòng)（香港）薪酬管理系統(tǒng)（管理者手冊(cè)） ..............................................21第一章 薪資結(jié)構(gòu)設(shè)計(jì) ...............................................................................................................................................221. 綜述 ...............................................................................................................................................................222. 薪資結(jié)構(gòu)設(shè)計(jì)步驟 .......................................................................................................................................22第二章 薪資調(diào)整流程 ...............................................................................................................................................291. 含義及目標(biāo) ...................................................................................................................................................292. 薪資調(diào)整步驟 ...............................................................................................................................................29第三部分 中國(guó)移動(dòng)（香港）績(jī)效管理系統(tǒng)（管理者手冊(cè)） ..............................................34第二章 績(jī)效管理系統(tǒng)綜述 .......................................................................................................................................361. 績(jī)效管理的基本概念 ...................................................................................................................................362. 績(jī)效管理的適用對(duì)象 ...................................................................................................................................363. 績(jī)效管理系統(tǒng)的主要內(nèi)容及形式 ...............................................................................................................374. 績(jī)效管理系統(tǒng)的三大環(huán)節(jié) ...........................................................................................................................39第三章 建立績(jī)效管理系統(tǒng)的必要條件 ...................................................................................................................431. 建立績(jī)效管理體系需要的組織支持 ...........................................................................................................432. 建立績(jī)效管理體系需要的信息支持 ...........................................................................................................463. 建立績(jī)效管理體系需要的薪酬支持 ...........................................................................................................47第四章 關(guān)鍵績(jī)效指標(biāo) ...............................................................................................................................................491. 關(guān)鍵績(jī)效指標(biāo)的含義及意義 .......................................................................................................................492. 關(guān)鍵績(jī)效指標(biāo)分類 .......................................................................................................................................513. 關(guān)鍵績(jī)效指標(biāo)的設(shè)計(jì) ...................................................................................................................................53第五章 工作目標(biāo)設(shè)定 ...........................................................................................................................................591. 工作目標(biāo)設(shè)定的含義與意義 .....................................................................................................................