【正文】 .. . . . .. XSTGGM（2018）泰谷國(guó)際酒店運(yùn)營(yíng)手冊(cè)《酒店組織機(jī)構(gòu)及各部門(mén)崗位職責(zé)》編訂時(shí)間： 修改時(shí)間： 實(shí)施時(shí)間： 發(fā)出： 　　　　　　 審核： 　　　　 批準(zhǔn)： 一、酒店簡(jiǎn)介西雙版納泰谷國(guó)際酒店是西雙版納泰谷酒店管理有限公司興建，整合了國(guó)際知名品牌酒店?duì)I運(yùn)標(biāo)準(zhǔn)，由泰谷酒店管理有限公司全權(quán)管理下的一家集旅游度假、商務(wù)會(huì)議、休閑娛樂(lè)于一體，具有五星級(jí)標(biāo)準(zhǔn)的旅游度假商務(wù)型特色酒店。酒店位于西雙版納州首府景洪市的潑水節(jié)主會(huì)場(chǎng)“潑水廣場(chǎng)”。是依傍風(fēng)景秀麗的瀾滄江邊，地處繁華的商業(yè)、文化中心。距離西雙版納國(guó)際機(jī)場(chǎng)6公里、泛亞鐵路景洪站5公里、交通極為便利，是通往東南亞各國(guó)的理想集散地。Hotel IntroductionXiguangbannaTaiGu International Hotel is built by XiguangbannaTaiGu Hotel management Co. Ltd. which integrates international standard hotel management standards and is fully managed by TaiGu Hotel Management Co. Ltd. It is a business hotel which integrates tourist resort, business conference, leisure and is a five Star standard hotel which has the characteristic of tourist resort businesstype.The hotel is located in the main square of the Splashing Water Festivalsplashing water square. It is in the capital of Jinghong city of Xishuangbanna which is near the scenic Lancang River. It is located in the bustling mercial and cultural center which is 6 km away from the Xishuangbanna International Airport,5 km away from the TransAsian Railway Jinghong station, km away fromJinghong passenger South Station, km away fromJinghong Port. So the traffic is very convenient. It is the ideal distribution center for Southeast Asian countries.酒店房間，按東南亞風(fēng)格設(shè)計(jì)建造。結(jié)合本地民俗民風(fēng)，采用其精髓元素，融入現(xiàn)代理念打造的具有地方特色的高端酒店。酒店有280套豪華舒適的標(biāo)準(zhǔn)房、親子房，溫馨浪漫的30余套花園泳池大床房，足不出戶(hù)就可以零距離觀賞享譽(yù)全球的西雙版納“潑水節(jié)”潑水盛況！房間內(nèi)提供國(guó)內(nèi)直撥電話、中央空調(diào)、衛(wèi)星電視、極速寬帶上網(wǎng)等配套齊全的各項(xiàng)服務(wù)設(shè)施。Hotel roomThe total business area is ??25,000 square meters, which is designed and built according to Southeast Asian style. Combined with local folk customs, the hotel used its essence elements and integrated into the modern concept to build the highend hotel with local characteristics. The hotel has 280 sets of luxury and fortable standard rooms, the parentchild rooms, and it has more than 30 sets of warm and romantic garden pool bed can be zero distance to enjoy the worldrenowned Xishuangbanna splashing water splendor! Rooms provide domestic direct dial telephone, central air conditioning, satellite TV, highspeed broadband Internet access and other wellequipped service facilities.餐廳有可容納260人同時(shí)用餐的全日制餐廳和大小兩個(gè)多功能會(huì)議廳。賓客還可以在酒店頂樓露天吧邊飲邊觀賞瀾滄江上美麗的夜景。同時(shí)還擁有當(dāng)?shù)孛褡逦幕故镜仍O(shè)施。RestaurantThere is a fulltime restaurant for up to 260 people and two multifunctional meeting rooms. Guests can also drink in the openair bar on the top floor of the hotel to watch the beautiful night view of the Lancang River. At the same time it also has a local cultural display and other facilities.多功能廳先進(jìn)的多媒體設(shè)施，所有會(huì)議室設(shè)有獨(dú)立的燈光及影音系統(tǒng)。大宴會(huì)廳設(shè)置舞臺(tái)和專(zhuān)用多媒體控制室。先進(jìn)的視像會(huì)議設(shè)施及高速網(wǎng)絡(luò)接入服務(wù)。適應(yīng)各種活動(dòng)對(duì)場(chǎng)地的不同要求，是私人聚會(huì)、婚宴、產(chǎn)品推介、雞尾酒會(huì)及公司會(huì)議的理想選擇。Function RoomThe hotel has advanced multimedia facilities. All meeting rooms are equipped with independent lighting and audiovisual system. The Grand Ballroom is equipped with a stage and a dedicated multimedia control room. It also has advanced video conferencing facilities and highspeed network access services. It is suitable for a variety of events and venues which is ideal for private parties, weddings, product launches, cocktail parties and corporate meetings.濃郁的東南亞風(fēng)情及典雅的氛圍是泰谷國(guó)際酒店的最大亮點(diǎn)。優(yōu)雅的韻味獨(dú)特舒緩，住宿布置舒適齊全，滿(mǎn)足您的需求與品位。Rich Southeast Asian style and elegant atmosphere isTaiGu International Hotel’s biggest bright elegant unique charm of the soothing and fortable acmodation layout can meet your needs and taste.二、西雙版納泰谷酒店管理有限公司組織架構(gòu)董事長(zhǎng)總經(jīng)理總經(jīng)理助理副總經(jīng)理副總經(jīng)理運(yùn)營(yíng)總監(jiān)財(cái)務(wù)部客房部前廳部采購(gòu)部保安部廚房餐飲部人事部銷(xiāo)售部三、酒店各部門(mén)組織架構(gòu)行政人事部組織架構(gòu)行政人事部崗位設(shè)置圖人員編制分管副總經(jīng)理 1人崗位1個(gè)副總1人 （編制在總經(jīng)辦）行政人事主管1人崗位1個(gè)主管1人行政文員1人培訓(xùn)員1人崗位2個(gè)領(lǐng)班2人合計(jì)：3崗位3人財(cái)務(wù)部組織架構(gòu)財(cái)務(wù)部崗位設(shè)置圖人員編制總經(jīng)理助理 1人崗位1個(gè)總助1人 財(cái)務(wù)部經(jīng)理1人崗位1個(gè)經(jīng)理1人主管會(huì)計(jì)1人出納 1人稽核 1人崗位3個(gè)合計(jì)：5崗位5人銷(xiāo)售部組織架構(gòu)銷(xiāo)售部崗位設(shè)置圖人員編制分管副總經(jīng)理 1人崗位1個(gè)副總1人 單位銷(xiāo)售經(jīng)理 1人商務(wù)銷(xiāo)售經(jīng)理 1人OTA（網(wǎng)絡(luò)）　1人旅行社銷(xiāo)售經(jīng)理 1人崗位5個(gè)5人合計(jì)：5崗位5人前廳部組織架構(gòu)前廳部崗位設(shè)置圖人員編制前廳部經(jīng)理1人崗位1個(gè)經(jīng)理1人前廳部主管1人崗位1個(gè)主管1人前臺(tái)接待收銀員8人崗位1個(gè)　　8人合計(jì)：3崗位 10人5客房部組織架構(gòu)客房部崗位設(shè)置圖人員編制客房部經(jīng)理1人崗位1個(gè)經(jīng)理1人客房部主管1人崗位1個(gè)主管1人PA領(lǐng)班1人客房領(lǐng)班2人文員2人崗位3個(gè)　　5人布草員1人PA服務(wù)員4人服務(wù)員15人崗位3個(gè)