【正文】
論文題目中文(不超過20字)淺談飯店中高層管理者應(yīng)具備的能力與素質(zhì)英文Middle and senior management of the hotel should have the capacity and quality摘要中文(200300字)飯店中高層管理者是飯店管理的主要力量,也是飯店普通員工的直接管理者。飯店中高層管理者除了具有管理職責、崗位職責以外,還起到員工與飯店決策者上傳下達的作用,如果飯店中高層管理者不能發(fā)揮其應(yīng)有的作用,則會對飯店的管理和決策的貫徹帶來很大的阻礙。飯店人力資源部門和決策層在選擇中高層管理者時,除了要了解候選人的崗位技能和人品以外,還要注意是否具備下述四個能力:智力能力,管理能力,人際交往能力和自我控制能力以及中高層管理者應(yīng)具備的十項基本素質(zhì)。英文Hotels in top management is a major force in hotel management, but also the general staff of the hotel manager directly. In addition to senior managers in the hotel management responsibilities, job responsibilities, staff and the hotel also has played the role of decision makers transmit messages, if the hotel is not in the executives to play its due role, will be on hotel management and decisionmaking The implementation of a great deal of obstacles. Hotel human resources and decisionmaking in the selection of senior managers, in addition to understand the candidate39。s job skills and other character, but also pay attention t