【正文】 17 / 18Part one : general expressions 1) Good morning (afternoon ,evening),sir (madam).早上好（下午、晚上好），好，先生（夫人）2) How do you do? ( how do you do ?)您好！3) Hello (or hi )!您好！4) How is everything (with you )?（您的）一切都好嗎？5) How are you getting on ( or along ) these days ?這幾天過得怎么樣？6) How are you ? ( Fine ,thank you .and you? )您的身體好嗎？7) Glad (nice ) to see you .見到您很高興。8) Wele to our hotel. 歡迎到我們的酒店來！9) It’s nice to meet you again , Mr. Johnson .再次見到您太好了，約翰遜先生。10) Good –bye.(or byebye)再見！11) Good （晚間告別用）12) Have a good ！13) See you later (tomorrow).以后（明天）見！14) Hope to see you again soon.希望不久再見到您！15) Have a good time.祝您過得愉快！16) We wish you a pleasant stay in our ！17) Please don’t leave anything 。18) Mind (or watch) your step!請走好！19) We wish you a pleasant journey.祝您旅途愉快！20) Have a nice trip!一路平安！21) All the best!萬事如意。22) Take care!多保重！23) Good luck!祝您好運(yùn)！24) Thank you (very much)謝謝您（非常感謝）。25) Thanks a 。26) Thank you for ing.謝謝您的光臨。27) Thank you for staying in our hotel.感謝您在我們飯店下榻。28) I’m very grateful to you.非常感謝您。29) It’s very kind of you.謝謝，您真客氣。30) You are (most) wele.不用謝，不用客氣。31) Not at 。32) Don’t mention 。33) My pleasure.(or with pleasure)很高興能為您服務(wù)。34) Glad to be of service.很高興為您服務(wù)。35) At your 。36) I’m 。37) Excuse 。38) I’m terribly sorry. It’s my fault.非常抱歉，那是我的過錯(cuò)。39) I’m awfully sorry for my 。40) Sorry to have kept you waiting.對不起，讓您久等了。41) Sorry to interrupt you.對不起，打擾了。42) That’s all 。43) It doesn’t 。44) Never ，沒關(guān)系。45) Let’s forget ！46) What can I do for you?我能為您干點(diǎn)什么？47) Can I help you?48) 我能為您干點(diǎn)什么？49) Is there anything I can do for you?有什么能為您效勞的嗎？50) Just a moment, please.請稍等一下。51) Don’t worry about it別擔(dān)心。52) I beg your pardon?(or Pardon?)對不起，請?jiān)僬f一遍好嗎？53) You are wanted on the phone, Mr. ，有您的電話。54) Who is speaking, please?請問您是誰？（電話用語）55) I’ll switch you to Room 1120.我馬上給您接301房間。56) What number are you calling?請問對方什么電話號碼。57) Who would you like to talk to?請問受話人姓名？58) Could you hold the line, please?請（拿著話筒）稍等一會好嗎？59) Here are e letters for you.這是您的信。60) What a shame!多可惜！61) I’m sorry to hear that!聽到這事我很難過。62) We are all sorry to hear of your 。63) There ,there, Now try not to get too upset about it.好啦，不要為這事太煩惱了。64) I wish you good 。65) Let me wish you every success.祝您一切順利！66) Happy New Year!新年快樂！67) Merry Christmas!圣誕節(jié)快樂！68) Happy birthday to you!祝您生日快樂！69) Congratulations!祝賀您?。ü玻?0) My hearty congratulations!衷心祝賀您！71) As you wish(or like)隨您的便。72) 。73) Of 。74) Go ahead and do what you like.干吧，你喜歡干什么就干什么。75) I’m sorry, that’s not allowed.對不起，這是不允許的。76) No, I’m afraid ，恐怕不行。77) Out of the question, I’m afraid.恐怕不可能。78) Walk straight 。79) Turn left(right).往左（右）轉(zhuǎn)。80) Go upstairs(downstairs).上（下）樓。81) Take the lift to the third floor.乘電梯到三樓。82) The lifts are in the lobby near the main entrance.電梯間在大廳靠大門外。83) The bellman will show you the way to the banquet hall.大堂服務(wù)員將領(lǐng)您去宴會廳。84) There is a washroom at the end of the 。85) The post and cable service is opposite the bar.郵電所在酒吧對面。86) The bank is next to the shop.銀行在小賣部隔壁。87) You can get your money changed at the cashier’s desk.你可以收銀外兌換錢。88) How much would you like to change?你要兌換多少呢？89) The rates of exchange are on the board there.兌換率寫在那這的黑板上。90) There are some local products on sale 。91) It’s sold by weight(yard, meter…)這個(gè)按重量（碼，米……）計(jì)價(jià)出售。92) Sorry, it’s sold out.對不起，賣完了。93) How do you like this?您看這個(gè)怎么樣？94) What about that one?你看那個(gè)好嗎？95) Here is your change.這是找您的錢。96) Here is your receipt.這是你的收據(jù)。97) Air mail or ordinary mail? 是航空信還是平信？98) An air mail letter for abroad is $。99) The travel agency in the hotel takes all kinds of booking.飯店的旅行社代辦各種預(yù)訂票。100) Please don’t smoke here. 請不要在這里抽煙。Part two: reception amp。housekeeping service第二部分：總臺及客房服務(wù)。101) What kind of room would you like (or prefer)?您希望要什么樣的房間？102) Do you want a single room or a double room?你想要單人房還是雙人房？103) Would you like a room with bath or shower?您想要浴缸的還是淋浴的房間？104) How long do you plan to stay here?你打算住多久？105) For how many nights你要住幾個(gè)晚上？106) How many people are there in your party?你們一起有幾個(gè)人？107) I can book you a single room with shower for the 26th.我可以為您在26日訂一個(gè)帶淋浴的單人間。108) What time will you be arriving?您將何時(shí)到達(dá)？109) Unfortunately, we are fully booked for the 21st遺憾的是21日的客房全部訂滿。110) We won’t be able to guarantee you a room for May 6th .我們不能保證5月6日給您一個(gè)房間。111) For a single room the price would be 35 dollars單人房的價(jià)格是35美元。112) There is a small charge of 25 cents a day extra.每天要收25美分附加費(fèi)。113) There’s a reduction for children.兒童可以減價(jià)。114) Could you fill in this form, please?請?zhí)顚戇@份表格。115) Could you sign your name,please?請簽上您的姓名。116) Give me your passport,please,We need it for registration.請把護(hù)照給我，我們登記時(shí)需要。117) Have you got any identification?你有身份證嗎？118) May I see your passport,please?請把護(hù)照給我。119) Would you please plete this registration form?請您填寫這張登記表好嗎？120) What’s your occupation,please?請問您的職業(yè)？121) What’s your nationality, please?請問您的國籍？122) What’s your address in your native country,please?請問您在本國的住址？123) Your room number is 246 on the second floor.您的房間號碼是二樓的246室。124) Number 246 is an airconditioned room with a private bath.246號是帶空調(diào)和獨(dú)用浴室的房間。125) Here’s your key card.這是您的匙牌。126) Here’s your key to Room 246.這是您246號房間的鑰匙。127) I’ll get the porter to take your luggage up.我會叫行李員把您的行李搬上去。128) The porter here will take your luggage and show you the way.這里的行李員會為您提行李，并為您領(lǐng)路。129) We’ll extend the reservation for 。130) We’ll make the change for you.我們可以給您換個(gè)房間。131) You may keep the room till 3 ,if you wish. 如果您愿意，可以將房間保留到下午三點(diǎn)。132) How much longer would like to stay? 您想再住多久？133) If you want to keep your room this afternoon, we’ll have to charge you 50% of the price.如果您需要再住一個(gè)下午，我們要向您收50%房費(fèi)。13