【正文】 xxxxxxxxxxxxxxxxx 知識管理辦公協(xié)同系統(tǒng) 方案建議書 xxxxxxxxxxxxxxxxx 院知識管理辦公協(xié)同系統(tǒng)方案書 1 目 錄 第一章 項目背景 ...................................................................................................4 XXXXXXXXXXXXXXXXX 院知識管理現(xiàn)狀 ......................................................... 4 XXXXXXXXXXXXXXXXX 院需解決的問題 ......................................................... 4 XXXXXXXXXXXXXXXXX 院知識管理辦公協(xié)同項目的建設(shè)目標(biāo)分析 .................. 5 項目的近期目標(biāo) .......................................................................................... 5 項目的遠(yuǎn)期目標(biāo) .......................................................................................... 5 第二章 XXXXXXXXXXXXXXXXX 院項目理解及分析 ....................................7 XXXXXXXXXXXXXXXXX 院管理支撐系統(tǒng)規(guī)劃設(shè)計思路 .................................... 7 以門戶規(guī)劃 IT 系統(tǒng)集成 .............................................................................. 8 以知識管理規(guī)劃辦公協(xié)作系統(tǒng) ................................................................... 11 XXXXXXXXXXXXXXXXX 院知識管理辦公協(xié)同系統(tǒng)成功實(shí)施的關(guān)鍵 ................ 15 創(chuàng)新管理思想 ............................................................................................ 15 注重咨詢服務(wù) ............................................................................................ 16 整理企業(yè)流程 ............................................................................................ 16 形成組織保障 ............................................................................................ 17 確保持續(xù)推進(jìn) ............................................................................................ 17 選擇優(yōu)秀平臺 ............................................................................................ 17 加強(qiáng)軟件柔性 ............................................................................................ 18 第三章 XXXXXXXXXXXXXXXXX 院辦公協(xié)作系統(tǒng)解決方案 ..................... 19 通信平臺 ................................................................................................... 19 電子郵件 ................................................................................................... 20 短信與移動辦公 ........................................................................................ 25 RTX 集成 .................................................................................................. 26 經(jīng)驗知識管理 ............................................................................................ 29 知識文檔 ................................................................................................... 29 工作總結(jié) ................................................................................................... 34 案例管理 ................................................................................................... 35 知識互助 ................................................................................................... 37 人才中心 ................................................................................................... 38 規(guī)范協(xié)作管理 ............................................................................................ 40 審批流程 ................................................................................................... 40 任務(wù)分派 ................................................................................................... 43 項目管理 ................................................................................................... 45 個人事務(wù)管理 ............................................................................................ 47 個人日程安排 ............................................................................................ 47 團(tuán)隊日程 ................................................................................................... 48 通信錄 ...................................................................................................... 48 個人記事本 ............................................................................................... 49 xxxxxxxxxxxxxxxxx 院知識管理辦公協(xié)同系統(tǒng)方案書 2 待辦事宜 ................................................................................................... 49 EKP 系統(tǒng)門戶 .......................................................................................... 49 新聞系統(tǒng) ................................................................................................... 49 門戶維護(hù) ................................................................................................... 50 常用資料 ................................................................................................... 51 系統(tǒng)管理與核心服務(wù) ................................................................................. 51 用戶管理 ................................................................................................... 51 授權(quán)及分級管理 ........................................................................................ 51 用戶組織機(jī)構(gòu)管理 ..................................................................................... 54 系統(tǒng)管理 ................................................................................................... 55 貫穿系統(tǒng)功能的機(jī)制 ................................................................................. 56 第四章 系統(tǒng)設(shè)計和技術(shù)實(shí)現(xiàn) ........................................................................... 63 KMSS 系統(tǒng)體系結(jié)構(gòu) ................................................................................. 63 KMSS 系統(tǒng)結(jié)構(gòu)的優(yōu)點(diǎn) ............................................................................. 64 KMSS 系統(tǒng)功能特色 ................................................................................. 65 網(wǎng)絡(luò)系統(tǒng)平臺